goals


Leadership Decisions – A Lesson From McDonalds

In this week’s guest post teambuilding coach Sean Glaze shares his expertise and knowledge.

Leadership Decisions – A Lesson From McDonalds

by Sean Glaze

Can you close your eyes and see the menu board from your local McDonald’s?

Most of us who have visited often with our kids can effortlessly envision their value meal options and can order things from the “dollar menu” without even looking up.

I thought of this after my son’s basketball game when our family chose to stop in for a late lunch, too far from home to get away with making them settle for chips and a turkey sandwich.

royalty free mcdonalds

We all entered the restaurant, walked to the back of the short line, and then were greeted by the cashier who asked what we would like to have. Of course, my son was very clear before we had arrived. He wanted a Big Mac, fries, and a chocolate shake. When I told him it didn’t come with a chocolate shake, he even offered to pay the difference, saying “I’ve got money at home, dad- I just really want a shake!”

I gave him a parental “We’ll see…,” but was pretty sure he could survive without the shake.

My wife and our two daughters were not ready to decide as quickly, though.

They have been to McDonald’s restaurants on numerous occasions before, but still struggled to choose what it was they wanted, and grew even more uncomfortable when they saw a group of incoming customers. Feeling rushed and exasperated, they responded in three very different ways.

I thought of a quote from Seth Godin – “You don’t need more time. You just need to decide”

My wife said to me, “Oh, goodness – just get me something. You know what I like.” My oldest daughter said to me, “Whatever is cheap dad- I don’t really care.” And my youngest daughter followed that with, “I’ll just get whatever she does, okay?”

At first I was a bit shocked, but I hurriedly ordered, and then waited at the counter while I considered what had just happened while our food was prepared.

My family was a microcosm of decision making styles!

Leaders must make decisions – and the higher you climb, the more important your decision become. But it occurred to me that there were four very distinct examples of decision making in our family – at least in this illustration…

  1. Some people refuse to make a decision and let others choose for them – that isn’t very healthy, and usually results in dissatisfaction of some kind – usually regret by the decision maker for their hesitancy.
  1. Some people want to take the easiest route, wanting only to invest the smallest amount to get by with whatever is cheapest in terms of effort or resources. This “penny wise – pound foolish” approach is dangerous, because it fails to consider the long term effects that their short sighted decisions might have.
  1. Some people just follow the crowd and do what their friends or acquaintances will deem as acceptable. But what is popular isn’t always best, and what is best isn’t always popular… and strong leaders must be willing to make decisions that are unique to their situation and organizational needs.
  1. And some people want more than is offered to the masses on a menu. They want more and are willing to pay the price to enjoy it. They push their people to perform at a higher level and demand extraordinary results – and they recognize that it is often rewarding to invest more than others think is necessary.

I stood there thinking to myself that the McDonalds menu in front of me was what we all look at as leaders of any organization. We all have a menu of opportunities and goals– whether it is a principal setting teacher expectations of performance or a coach setting goals for the season, we all make decisions that impact the people we work with.

Joel, a prophet in ancient Israel, wrote “Multitudes, multitudes in the valley of decision!” (Joel 3:14). I can only imagine how that looked; people milling around confused and wondering which way to go. Things haven’t changed much over the past 2,800 years.

The question of how to approach your decisions as a leader then becomes at least as clear as how to approach what we’re having for lunch. Be sure to order what you want, and consider what it will cost, whether up front or in the future.

Everyone has a menu in front of them. Everyone is responsible for their choices, and must stomach it – even if it was a choice they tried to evade having to make for themselves.

And everyone is capable of asking for and getting more than the ordinary meal.

Yes, I got my son the chocolate shake. Because he asked for it… Because he was willing to give more to enjoy something he really wanted… But mostly because I wanted a taste!

So, the next time you go into a McDonalds – look up at the menu and smile. Know that making decisions is a skill you can develop – both in yourself, and in those on your team.

And encouraging them to participate in team decisions is important, even when sometimes they make mistakes. Mistakes are less common, though, when people take ownership.

If you want your people to invest in team decisions, consider the impact that a full or half day of fun Atlanta teambuilding and leadership training could have on your organization.

With improved morale, communication and leadership skills they will be far more willing to collaborate and contribute to the team’s success – and as a leader, that is ultimately what your decisions are supposed to produce.

About the author

sean blue picAs a speaker, author, and team-building coach, Sean Glaze entertains and influences groups with a unique blend of dynamic content, interactive activities, and practical action steps. His team-building website, www.GreatResultsTeambuilding.net, provides more information on the team-building events, speaking engagements, and training workshops he offers.

If you are part of a business, school, or athletic team that needs to improve communication, inspire accountability, energize morale, contact him and transform your group into a more productive team!

 

 

 

 


The warm up is complete… It is time for the main event!

Performance coach Marie Yates shares her expertise in this week’s guest post.

The warm up is complete… It is time for the main event!

by Marie Yates

When something isn’t going quite as you planned what do you do? Do you give up, feeling despondent and as if the whole world is against you? Or do you try and figure out how to adapt to the new situation, amend your plans and keep on going?

As you’re now over a month in to your plans for 2012, what have you done to take action? Has everything gone according to plan? If the answer is a resounding ‘yes’ then I hope you are finding time to celebrate. If the answer is a demoralised ‘no’ then have you taken some time to establish what has been happening?

It is easy to become inundated with tasks. Quite often we are exhausted at the end of every day as it has been jam packed but we can’t quite remember what we’ve done. It is during these days that our goals seem so far removed from our reality.

Thankfully there are still eleven fabulous months waiting to be filled with taking positive action!

Block out some time in your diary to allow yourself the space to consider these questions.

  • What will I have achieved by the 31st December 2012?
  • What needs to change in order for me to prioritise these goals?
  • Who will I need support from in order to achieve these goals?
  • What do I need to do right now to take a step closer to these goals?

Once you know what your next steps are, do not waste a second! Taking that action will be a catalyst towards making 2012 your year. It is never too late to make a resolution to change.

As you consider what it is you need to do. Check that you are also creating balance in your life. Being focused on achieving your goals is vital; however it needs to be one part of your daily agenda.

Also write down the other important things that are going on in your life. Your family, friends, fitness… The list is endless. These need to be factored in to enable you to create balance and stay motivated. Making a sustainable change can only happen when you are working in congruence with your values. A goal to set up a business by April, working 24/7 and therefore missing out on spending valuable time with the people that matter most will leave you exhausted and possibly a little resentful. Consider this idea if you have been struggling to stay motivated, have you been neglecting other important areas of your life?

Now is the time to take stock, re-engage and make a sustainable change. Consider January as your warm up… The main event starts now!

About the author

Marie Yates is a performance coach based in the Midlands and can be found at www.indigo-turtle-coaching.co.uk


Blue Monday – What Colour Will Your’s Be?

Coach and trainer Lorraine Hirst shares her thoughts and expertise in this weeks guest post. Will this be most useful for you or your clients?

Blue Monday – What Colour Will Your’s Be?

by Lorraine Hirst, Resilience Coach and Trainer

According to psychologists (which ones, I’m not sure), the third Monday in January, is ‘Blue Monday’, the most depressing day of the year. This year it is 16th January 2012.

Depressing news, along with a double-dip recession, post-Christmas credit card bills, an over-indulged body, winter colds and, moreover, a definite sense of, ‘the party is over, back to school feeling.’

Despite this, and other things, I’m currently feeling quite buoyant and refreshed. I’m sure this is, in part, to do with the fact that I had a fabulous extended party/social time over New Year, with lots of laughter and great company. You know, the kind of friends that remind you of your younger days when every evening is a social gathering, rude jokes abound and the banter doesn’t stop until 2am.

Of course, it’s not Monday 16th yet! Will the grey clouds and negative thoughts overwhelm me, and all of us, that day? If you and I are feeling OK now, is this just the quiet before the storm?

Perhaps my ‘Blue Monday’ came early? I’ve already experienced the sluggish, detox and slightly low feeling of shifting from this turbo-charged social whirl back to routine, three sensible meals, no alcohol and domestic blisters. I combatted this last weekend by going for long walks in the winter sunshine, whether or not my family wanted to join me. One day, this resulted in my getting lost in the local fields, as light was fading and the sound of unleashed dogs seemed to be getting closer and I was left wondering if my phone had an app for a torch and what assertive behaviour I could adopt if one of those hounds did get close!

I also decided to not worry about the need for a renewed effort and hard work for my new venture, supporting associates to deliver resilience-building programmes with children and in schools. I told myself, I would ease myself gently back into my office chair on Monday, assuming my bottom could still fit in it (it did, fortunately) and would take things steadily from there. Besides, the actual ‘back to school’ project for my son had already begun and we are surviving that fairly well – so far. Again, if we go with the ‘Blue Monday’ theory, perhaps this is just part of the early January honeymoon period?

There are possibly several reasons for my up-beat mood, in addition to the positive effects of laughter, sparkling wine, a great bunch of people to work and train with and a general lack of ‘To Dos’, until this week. One key one for me, has been getting well after a period of Labrynthitis, which is an inner ear condition, causing dizziness and nausea, and, no, it was not as a result of the bubbly! This condition does have you feeling giddy but is definitely not fun. Exercise, driving, reading and other things involving coordination were off the menu but as this lifted before Christmas, even if the Christmas cards and endless wrapping are real chores for me, I was free to enjoy the festivities to the full, and I don’t feel that I’m paying for it now. Apart from getting a new attack of the dizzies whilst running my associate training yesterday, which is wearing off gradually, it’s a case of ‘so far, so good’.

There are loads of websites with tips on how to tackle this January low period. Many are focused on healthy eating, exercise and positive thinking, so what can I offer in addition? For starters my suggestion for warding off the winter or ‘Blue Monday’ blues includes getting some laughter – from friends, from TV, from books, from your kids, from anywhere you can. Laugh loud and long. Laugh until you cry (as long as the crying isn’t too hysterical!). Laughter releases tension, puts us in ‘neutral’ emotionally and lifts us. Even better if you can laugh at yourself. I’m a great believer in this in terms of its helping to promote resilience and well-being.

In terms of food, I go for the Serotonin-rich foods (the ‘happy’ hormone) – pineapple, bananas, chicken, especially turkey (no wonder Jamaicans are so cheerful) and, my favourite, dark chocolate. For the real health fanatics, Flaxseed oil and coconut oil are rich in Omega fats, which are also good. Apparently, proteins contain tryptophan, a large amino acid that converts to serotonin in the brain but you need a bit of carbohydrate with it in order for it to be converted to the happy hormone (an argument against the ‘no carbs’ approach, which quite frankly makes me feel really deprived. No wonder!)

Typically, our often failed New Year’s Resolutions compound the Blue Monday phenomenon, so how do you and I beat this headline? Life coach, Fiona Harrold suggests that you ‘focus on the changes you want to bring about from a balanced and optimistic perspective’. For someone who finds ‘balance’ quite a challenge, I’m doing quite well. Apart from the odd lapse, I’m practising this skill, as I can’t help others with achieving balance, if I’m not walking the walk, right? Having the Labrynthitis has been a physical manifestation of my mental lack of balance, quite literally not enabling me to walk the walk, and perhaps the reason it’s there, lurking in the crystals in my ears, is so it can come back and bite me when I’m not maintaining a semblance of balance in my life! In terms of self-coaching, I’m moving away from something I don’t want towards something I do want, that being more of a ‘yes’ feeling, every day. That’s the idea anyway.

Setting lots of goals can be overwhelming and unrealistic. Instead, focusing on what’s important, being grateful for the little things, meditating and giving and receiving love in the form of hugs or massage (or whatever form takes your fancy!) can be beneficial. The reason for the physical stuff is that oxytocin is the feel-good, ‘cuddle hormone’. (I remember having some on the maternity ward but it didn’t have that effect then!) And let’s not forget the power of music or art. New Order did release the song, ‘Blue Monday’ in 1983, which is quite a bouncy tune for this now, less-positive phenomenon, unless you listen to the words of course.

For me, there has to be a focus on my business this year, therefore there are project goals to set, but I’m determined that this aspect of life will be enjoyable, otherwise, why am I doing it? This year, I’m tempering my usual manic enthusiasm with ‘rational optimism’ and setting some goals that will be nourishing, such as getting some singing lessons (if you’ve heard me, you’ll be glad about this) and exploring some mind and body approaches that will further help me stay ‘balanced’ and have a sense of all-round (and hopefully a bit less ‘round’) well-being. I feel good just writing this last sentence. Well, they do say that you only need to think about exercise for it to have a physical effect.

If you need statistics, according to a recent study, 23 Surprising Effective Treatments for Depression (measured over a full year), art therapy, music therapy, mindful mediation and massage were the top four best treatments.

So, whatever your circumstances, may your Monday 16th be full of laughter, abundance, gratitude, friends, hugs, music and, of course, for the girls, a small amount of dark chocolate! Most of all may it be green, purple, orange (I’m told by an artist friend that orange is a calming, happy colour!) or ANY colour other than the one beginning with ‘b’ and ending in ‘e’, and please, please let it not be ‘beige’ either.

About the Author/Further Resources

Lorraine is passionate about resilience as a key component in a child’s mental toolbox and emotional resilience as a prerequisite to being a good learner. Lorraine runs her own resilience-building programmes, known as Way2be programmes, in schools and other settings, including early years and workshops for parents and setting staff, writes and runs a private coaching practice.Emotional resilience and emotional intelligence are elements of a ‘growth mindset’ which is about improving, being an adventurous learner and viewing mistakes as useful learning. Lorraine also works with other creative practitioners to deliver peer mentoring, after-school and holiday clubs, transition projects and targeted programmes for children who are at risk of not meeting their potential or lacking in confidence or self-esteem as an underlying issue. The Way2be programmes help children to understand themselves, their strengths, think in a more flexible and resourceful way, care for others, and thereby become more confident learners and social beings, coping better with the ups and downs of childhood and life.

Lorraine also runs stress management workshops for teachers, inset for school staff on building resilience in pupils and parent workshops. With a Masters Degree in the Policy and Management of Care Services and having worked in Children’s Services and Education for over 15 years with various early intervention projects and strategic work under her belt, Lorraine started forging her own consultancy business a few years ago. In the last two or three years, this developed into the focus on resilience.Lorraine uses NLP, Transactional Analysis, humour and other approaches develop programmes to suit the needs of different groups of children, schools or parents around resilience and self-esteem. Her strategic experience also allows Lorraine to be involved in projects that reduce the external risk factors for children and to support schools and other clients in increasing the external preventative factors for children and young people, such as hobbies, interests, links with the local community, thereby enhancing resilience in terms of the context for that child or young person.

You can find Lorraine at her website www.way2be.me, or via Linked In.


Knowing versus Doing

In this week’s guest post Amber Fogarty shares her expertise and thoughts about what will assist you, as a coach, to continue growing.

Knowing versus Doing

By Amber Fogarty

In my last Coaching Confidence blog post, I wrote about the importance of being coachable. I also emphasized the value of HAVING a coach if you are a coach.

Here’s the undeniable reality: Even coaches get stuck. Our lives aren’t perfect, and we shouldn’t claim that they are. In many cases, we KNOW what we should be doing. We just don’t always do it. Right? In each of our lives, there is often a gap between knowing and doing. At times, that gap is as wide as the Grand Canyon.

We’ve all heard the saying that “knowing is the enemy of doing.” Knowing is also the enemy of learning, and we always have more to learn.

At a recent team meeting of the coaches in the SOS Coaching Network, we discussed the pressure coaches often feel as they strive to be “a product of the product” and how tough it can be for coaches to challenge themselves in the same ways they challenge their clients.

Our founder Bill Moyer, a veteran coach of 25+ years, imparted this advice, “You can teach something you haven’t mastered, but you can’t teach something you haven’t tried.” He reminded us of the importance of continuing to strive to become a better version of ourselves.

Bill’s words of wisdom ring true, “Perfection is not a realistic goal nor is it relatable for the people we work with. Our clients don’t need a perfect coach, but they do need a coach who’s growing. Working toward our full potential is a lifelong journey. We can NEVER stop growing.”

One of our organizational mottos is, “If you don’t grow, you go.” We share our personal development goals and continually work to achieve them. We encourage each other, while recognizing the need for personal accountability in addition to accountability to each other and the clients we serve. All of us are in the personal development industry, so we must remain committed to our own personal development.

Give some thought to these questions today:

  • Am I stuck? If so, what am I doing about it?
  • Where do I see a gap in my life between knowing and doing, between my thoughts and my actions?
  • Am I striving for perfection, an unattainable goal?
  • Do I challenge myself in the same way I challenge my clients?
  • Do I have a personal development plan that outlines specific goals that will help me to reach my full potential?
  • Do I have a coach who I meet with regularly who holds me accountable for the goals that matter most to me?

 

About the Author/Further Resources

Amber Fogarty is a Partner and Coach with the SOS Coaching Network, which unites an elite group of coaches, trainers, and consultants from around the world, providing them with personalized programs, one-on-one and group coaching, and tools to help them succeed in the rapidly growing coaching industry. Learn more at www.soscoachingnetwork.com.


Keep checking the view

This week, Jeff Weigh shares his thoughts about keeping your goals moving.

Keep checking the view

By Jeff Weigh

It’s great to be back guest writing for Coaching Confidence, and sharing more of my thoughts.

A break always gives you the opportunity to reflect, relax and decide on your next steps!

How often are you taking a break? Do you work all year; get to Christmas, Easter or summer holidays and then completely collapse; with no energy or enthusiasm to do anything? Many people do!

January is often the month when people take stock and reflect. Did you start the New Year with good intentions and New Year resolutions; like joining the gym or going on a diet? Did you relish the challenge and begin with great enthusiasm and energy. Or did you ‘have a go’ and quickly revert back to your comfortable lifestyle.

There’s no right or wrong, and there has to be a strong enough reason for doing something new or different. If you really want to ‘get fit’, then you will do. If you’re not as motivated to ‘get fit’, then you won’t.

If you’re one of those people who have ‘had a go’ and decided it’s not for you; great. Acknowledge that fact and ‘have a go’ at something else. Use your energy to focus on your next goal or challenge.

Take time out more often to reflect on what you achieved and where you want to go next.

Set yourself some challenges and by putting one foot in front of the other and taking one step at a time, you can cover a significant distance in a short space of time.

Occasionally look up at what lies ahead, and then remind yourself what’s to come. You can only deal and respond to what’s in front of you at any particular moment.

Reaching every goal gives you that feeling of achievement and exhilaration. It builds belief that other challenges (goals) can be conquered in your life.

Whatever your goals or challenges are for 2011, enjoy the moments along the way to achieving them. When you reach your goal; celebrate.

Have a great few months and I’ll be back sharing more soon.

Regards

Jeff

About the Author/Further Resources

Jeff Weigh is a husband & Dad, a “thought changer” as well as a business growth and personal development expert. He works with businesses and people who are passionate about what they do and focused on enhancing themselves and/or their businesses. Visit www.riseandshinetoday.co.uk for more details.

This is the second guest post from Jeff. To read his first one, Discover your Passion, click here


Coaches, what do you consider when setting goals? 1

Yes I know it’s the New Year and you have probably read loads of pieces about setting a goal or new years resolution. In fact Mondays self-improvement post was one all about new years resolutions and I very nearly didn’t write this coaching post on a similar topic.

However, some of the emails I received over the festive period asked specifically for some goal related articles. As coaches we deal a lot with goals, targets or whatever specific language you use to define what you are working towards with your client.

The conversation about what different people associate with the word goal is perhaps a post for a different occasion. For simplicity, in the remainder of this post feel free to substitute the terminology you use yourself and with your clients to define what you are both working towards.

If you have done a specific coaching training then it’s quite possible that you have come across the terminology of SMART goals – even if you haven’t done any training you’ve probably still heard mention of them. While there is debate about the definitive definition of each of the words the mnemonic stands for, as far as I can establish it is a term that has its first documented use in 1981 published in a management journal. (There are earlier accounts of the term being used but there does not appear to be any documentation to support this. If anyone knows of proof of an earlier use than do let me know.)

This (potentially) makes 2011 the 30th anniversary of the first publication of the term SMART goals. Since then it has become a term that is used outside of management as well as within.

But is SMART all there is to goal setting?  As coaches do you consider anything else?

There have always been extra things that I consider when, as a coach, I am questioning someone around what they want to achieve from our work together. I thought today I would mention two of these. The first is does this person actually genuinely want what they are asking for?

At first glance that may seem like a silly question, why would anyone seek out coaching for something they don’t actually want:

  • For some they may be asking for what appears to be the logical next step from where they are.
  • Others may be asking for something that they think will give them what they really want (i.e. Extra income will allow them to spend more time with their loved ones and improve those relationships.)
  • Then there are those who have “inherited” someone else’s goals for them and haven’t questioned if they actually want them.
  • Often individuals may think they have thought “big” but there is still something that would be “even better than that.”

As I see it, one of my roles as a coach is to challenge my clients to think bigger and brighter. So facilitating an awareness and connection with what someone actual wants is an important part of establishing what our potential aim is from working together.

Another aspect that I am conscious of when first establishing with a client what we are working together on is if they are prepared to commit to creating what they are asking for.

This isn’t about judging someone if they are not prepared to commit (and some can be surprised that they are not) but about discovering early on what they think will happen if they do commit.

This normally leads to either the end goal being redefined or some work around a perceived obstacle or how we will work together. For example, sometimes a reluctance to commit can be about being afraid that I, as a coach, will “make” someone take action they would hate doing. (For the record I may invite or challenge but not make someone do something. My work is about supporting someone and making the process easier not bullying them!)

As it is the New Year and the first coaching post of 2011 I invite you to consider as a coach:

What do you want to commit to creating?

Feel free to share your answers below to any of the above questions.