Frederique Murphy


You Are Not Their Friend, You Are Their Coach!

In this week’s guest post Frederique Murphy shares her expertise and shares her advice to coaches.

You Are Not Their Friend, You Are Their Coach!

By Frederique Murphy

And before, you start shouting at me (!) in front of your screen, let me add, “During sessions”.

This is something that comes up often in my work with coaches, and I thought it would be a great topic to guest blog about, for Jen at Coaching Confidence.

So, here it goes: During sessions, you are not their friend, you are their coach.

And, before reading any further, take a few seconds to check in internally and become fully aware of what comes up for you, as clarity and consciousness always help us more forward. Whatever is coming up is good, and are things for you to be aware of, so that you can do something about it.

When it comes to roles, it is important to lay out some boundaries, and to stick to these; let’s take a look at the various scenarios and roles.

Life -context, as in, outside sessions = can you and your client be friends?

Yes AND No

The choice is up to you, it is a personal choice; and, it will probably depend on the client too, I think this is a grey area with no straight answer; in the end, it is entirely your choice. You may be comfortable being friends outside, or you may not; it is up to you to decide on your terms; you decide on your role or roles, and as a result, on the relationships you are having with the people surrounding you.

Business -context, as in, during sessions = can you and your client be friends?

Yes, you can, BUT…

I believe that bringing in the friendship has consequences. And, I base my answer on the following scenarios, and it is not an exhaustive list.

I truly believe that during sessions, you as the coach, definitely need to put your coach hat on, and leave outside the friend one, as this is what your client has signed up for.

bullet point As a coach, you want to be objective and neutral as this is what your client needs from you; as a friend, sometimes, you would leave the objectivity at the door as this is not what your friend needs.

bullet point As a coach, you want to be able to say the things that your clients needs to hear, no matter how uncomfortable it might be for them; as a friend, sometimes, you simply want to be there for them, as this is what your friend needs.

bullet point As a coach, you want to interrupt the patterns you are noticing in your clients, even if that means to interrupt them verbally; as a friend, sometimes, you want to lend a listening ear, as this is what your friend needs.

bullet pointAs a coach, you want the best for your client and are ready to push the buttons that need pushing; as a friend, sometimes, you will not say what you have in mind as you want to be liked, and you will fear hurting their feelings.

bullet point As a coach, you want to hold your client accountable to what they told you they would do, and will not accept any excuses; as a friend, sometimes, you will be there and accept the excuses as this is what your friend needs.

bullet point As a coach, you want to be there for your client, and that means leaving your own “stuff” at the door; as a friend, sometimes, you will not be able to be there, as you have your own stuff to deal with.

bullet point As a coach, you want to challenge and stretch your client, and it might mean “pushing” them to greatest heights, as you are there to help them be at their best; as a friend, sometimes, you will settle for their wins, it is not your job to stretch them.

bullet point As a coach, you want to be there for your client when they open up, and share their dreams, doubts, fears, and deepest insecurities; as a friend, sometimes, you will not hear what your friend is trying to tell you, or see what is going on in their mind, and you will not be able to help them push through the blocks and make it all happen.

In the end, you will do what you want… But, something very clear is that, as a coach, you owe your client to do your utmost to guide them to be at their best, to guide them to reach their goals, and to guide them to fulfil their outcomes. And doing though, will require you to step in, fully, in your coach role, with the right intent, that, you will do whatever is necessary for that relationship to work.

Be clear, have boundaries, set expectations, and always and first, have your client’s outcome at heart.

About the Author/Further Resources

FrederiqueMurphy EventB MediumFrederique Murphy is a business mindset strategist, who founded her business to focus on her passion: transformation! Thanks to her Mountain Moving Mindset programme, Frederique empowers business owners, entrepreneurs, and corporate executives to master their mindset, so that they can move mountains and bring their life and their business to a whole new level! She shares her M3 Power through her coaching and mentoring packages, her published books & articles, her award-winning blog and newsletters, and her unique live events. For more information on Frederique’s transformational range of products and services, visit FrederiqueMurphy.com, get your free M3 Power, and start climbing now!


Chuuut… Watch Out 1

In this week’s guest post Frederique Murphy returns to shares her thoughts and expertise about how you, as a coach, can know how effective you are with your clients.

Chuuut… Watch Out!

By Frederique Murphy

One of the questions, coaches often ask me, whether directly or indirectly sharing their concerns, is about knowing how effective they are with their clients. And, most of the time, they’ll say (you might have heard that before ;-), and it usually starts with the B word: “But, coaching is not an exact science, there is no real way for me to know how my session is going…”

Well, let’s blast that belief, as I am sure you will all agree that this is a belief, which is not worth holding on to, as it is clearly limiting you and your coaching abilities.

Putting the results your clients will be producing and experiencing aside, what I’d like to focus on today is on the silence bits, as in, the answer to you knowing how it is going, can very often be found in what you clients are actually not saying verbally.

I believe the answer to do that is in developing an acute sense of awareness and observation, and it is one of the top skills, that a coach wants to always enhance throughout their career.

Here is a list of what you want to be watching out during your sessions; and for all of these, you want to particularly pay attention to the changes in:

  • blinking
  • breathing
  • energy / state
  • eye movements
  • lip size
  • muscle tone
  • pauses
  • posture
  • pupil size
  • skin colour
  • voice
    • pace
    • pitch
    • tone

See, this is where you go beyond the words of your clients and watch out for the non-verbal clues they are giving you.

Observing, noticing and interpreting these non-verbal clues is key in helping you assess how your session is going, in knowing how your words are being received, and how effective your communication is.

These clues are very often truer than the conscious words your clients are using as these are unconscious “leaks”. And, therefore, are fantastic true feedback for you as the coach.

Before wrapping up, I’d like to add one more thing, as I hear some of you asking already 😉 And, how about phone and Skype sessions?

Well, it is the same, you still can assess how your session is going by using some of these elements; the thing is that while you won’t be able to notice a skin tone change or a muscle change, you will find that you’ll put more emphasis on the auditory elements.

The more you practice, the more you will refine your sensory acuity, and start noticing the minute and subtle changes in your clients.My suggestion is to make a list of the sensory acuity elements you’d like to enhance and then systematically, pick one per week, and during that particular week, put extra focus on that one element. And, then repeat, for the next one. Etc, Etc!

To your ever-increasing awareness!

About the Author/Further Resources

Frederique MurphyCombining her business expertise, having been a business consultant for over 10 years, working on multi-millions programmes around the world and running a successful 6-figure business (she hit that figure within 9-months in business and then doubled it within the following 6 months!) and her mind expertise, being an international licensed NLP Master Practitioner & NLP Mind Coach, Frederique has developed the “Mountain Moving Mindset” programme, where she empowers business owners, entrepreneurs and solo-preneurs to master their mindset, so that they can move mountains and bring their businesses to the next level!


2010 guest posters 1

The Friday Guest post on Coaching Confidence is taking a break over the festive period. (Want to be a guest poster in 2011? visit HERE)

Instead, today you will find a list of all the guest posters since we started the feature with links to their respective posts.

I’d like to take this moment to thank all these posters for taking the time to share so generously. I’d also like to wish everyone a Happy New Year.

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Once upon a time…! 2

In this weeks Friday guest post, Frederique Murphy would like to tell us a story and discusses metaphors.

Once upon a time…!

By Frederique Murphy

I’ve been very much looking forward to writing this blog post and as I could see the date, fast approaching, I had decided to be open and only decide on what I was going to write about this week! I knew (that is a decision made on faith) that something would inspire me 😉

And, of course, here I am, I believe I have found the perfect topic to write about and I am delighted to share this post with you as I know that these words “Once upon a time…!” are key when working with your clients.

You see, earlier on this week, I participated in my first ever marathon. And, while I could write a post (which, by the way, I will more than likely do!) about running a marathon and the dozens of business parallels that exist, I’d like to look at the bigger picture and write about how you, as a coach or a coach-to-be, can use stories and metaphors during your sessions with your clients.

Stories and metaphors are phenomenally powerful and when used appropriately and with a clear outcome in mind, there are simply brilliant to help your client with whatever it is you are helping them with.

So, Once upon a time…!

And then, what, why and how, you may ask!

Let’s start at the beginning and define what we are looking at:

Story is a common term for a description of a sequence of events, or a statement regarding the facts pertinent to a situation in question. (Wikipedia)

A metaphor is a figure of speech that constructs an analogy between two things or ideas; the analogy is conveyed by the use of a metaphorical word in place of some other word. (Wikipedia)

The reason why I love using stories and metaphors with my clients is 2-fold.

On one hand, using stories and metaphors, during your sessions can help you, help your clients change, shift, transform, facilitate, expand, take action; all of these impacting their states, awareness, attitudes, beliefs, decisions, and behaviours; so, VERY powerful, right?

On the other hand, it makes you unique 😉 Now, what I mean by that, is while telling stories and metaphors will not make you unique in itself, by you telling your own stories and your own metaphors is unique. You and only you can draw from your own real-life stories and leverage these in your coaching practice and no one out there can utilise these events, and situations with the same power. Your past experiences make you unique and as a coach, you can leverage these events and situations and use them when working with your clients.

Personally, I like to create my metaphors on real-life stories. While there are books given you stories and metaphors you can use, I prefer to use my own stories and create my own metaphors as I feel that it creates a stronger experience for both the coach and the client.

Remember, feelings are powerful, and whatever state you want your client to be in, the faster way to induce that state is to be in it yourself; i.e., when I’ll explain that amazing feeling of crossing that finish line, after I ran, jogged and walked for 26.2 miles / 42 kilometres, I can guarantee you that I know I will be in that state, and my client will be there with me.

So, when you are with a client, and you suddenly feel that this is what you need, you can draw, very naturally, from your own experiences and help your clients get where they want to be.

Here are a couple of things to consider when creating your metaphors:

  • what are the states you want to induce in your client?
  • what are the themes you want to leverage with your client?
  • what are the key messages you want your client to take onboard?
  • what is it that you want your client to feel and then do as a result?

And, while telling your stories and metaphors:

  • use a variety of tones,
  • use sensory language (hear, feel, see, touch, taste, smell),
  • use humour (where appropriate!),

and, enjoy!

So, there you have it 😉

Most importantly, have fun and enjoy the process. Think back of your stories, think of the states, themes, key messages and go for it, trust your gut-feeling, you will know which story, which metaphor to use to help your client.

…And they lived happily ever after!

About the Author/Further Resources

Frederique Murphy

Combining her business expertise, having been a business consultant for over 10 years, working on multi-millions programmes around the world and running a successful 6-figure business (she hit that figure within 9-months in business and then doubled it within the following 6 months!) and her mind expertise, being an international licensed NLP Master Practitioner & NLP Mind Coach, Frederique has developed the “Mountain Moving Mindset” programme, where she empowers business owners, entrepreneurs and solo-preneurs to master their mindset, so that they can move mountains and bring their businesses to the next level!

She shares her M3 programme through her mentoring & coaching packages, published articles, blog, newsletters, and live events, where she passionately teaches and uniquely transfers the same skills, attitudes and systems that work for her to the business owners ready to reach new heights!