executive coach


Re-energise your life and get a service 1

Coach Liz Scott shares a story she tells to clients in today’s guest post.

vacum

Re-energise your life and get a service

By Liz Scott

The other day my vacuum cleaner stopped working. It was half way through cleaning a rug and it suddenly died.

It wasn’t a surprise, as it hadn’t been working well for a long time. In fact I’d been picking bits of the carpet and stuffing them down the nozzle to help it out.

When it started making a funny noise I had thought to myself, “This vacuum cleaner needs a service”. That was when it stopped working all together.

As I looked despairingly at the broken machine and the half cleaned carpet I realised that for at least a year now I’d been promising it a service.

For months it had been limping along. The noise of the motor had sounded strained. But I had kept putting off a service; it had always been inconvenient.

We took the vacuum cleaner to a repairman. He took one look at it and asked when we’d last changed its filter. It’s three years old and we’ve never changed its filter. He looked aghast and made no promises that it was mendable.

He did get it working again and when we sheepishly picked it up he said he was surprised that we hadn’t burnt out the motor, the filter was so dirty. Apparently these filters need to be changed twice a year. Woops!

It was great having the vacuum cleaner back, we’d been without it for nearly a week and the house was crying out to be cleaned.

Switching it on it leapt into life with a purr of the motor. It was like we had a brand new machine. It was practically sucking up the rugs it was so powerful now. I couldn’t believe the difference.

I tell this story to some of my coaching clients. Everyone I work with is busy. These are people who have lives that are stuffed full of ‘doing things’ and they feel stretched to the limit.

They often have a glazed look of exhaustion in their eyes. They know they are working flat out, they know they are not very efficient in what they’re doing because they’re so tired; however they keep fighting on.

What we don’t realise when we get into that cycle of busy-ness is that we are quite literally wearing ourselves out. Like the vacuum cleaner, we begin a slow decline. Tasks, which we once breezed through, become arduous; decisions that seemed easy are now unclear.

We are still able to function and do our job, however the passion is gone and our hearts sink with the effort.

Like the vacuum cleaner, we need a regular service. This year make sure you take time for yourself – give yourself a ‘service’. In other words do things that re-connect you with life.

About the Author/Further Resources

Liz Scott is a leadership coach and trainer. She is currently working in schools helping to develop coaching cultures; coaching helps bring back fun and passion into teaching and learning. www.smartcoachingforschools.com

Find Liz on Twitter at @smartcoachliz


Have a Great Year – Get The Basics Right and Succeed in 2013 1

In our first guest post of 2013, business coach Angus MacLennan shares some thoughts he reminds his clients about at this time of year.

Fotolia 47797440 XS with drop shadow

Have a Great Year – Get The Basics Right and Succeed in 2013

by Angus MacLennan

It’s a new year and it’s that time of year when people set their resolutions and think about their goals. As a Business Coach it’s the time of year I remind my clients to go back to the basics. If you don’t cover the basics in your business and personal life then you may find you tend to drift.

Do these basics activities and you will have more control over your business and personal life and have a successful 2013.

1. Set SMART Goals

Goals are critical to success. Make sure you set your goals so you know what you are aiming for and when you will have to achieve it. Having clear goals allows you to put in place the actions needed to achieve your objectives. I recommend SMART goals:

Specific – get very clear about what you want and how it will feel, look, sound, smell etc.

Measurable – make sure the goals can be measured in a meaningful way. You have to measure it to know its achieved.

Achievable – make your goals challenging and achievable. They should push you but should be manageable.

Realistic – goals should always be realistic. Give yourself a something that will challenge you but that you can actually achieve.

Timed – know exactly when you will have to achieve your goal so you have a clear point to aim for.

Goals need to be clear, you must know when they are achieved, they must be a push but achievable and realistic and you must know when you will complete them.

2. Plan you diary for the year

Put all your fixed appointments, meetings you know about, main events and important dates into your diary for the whole year. All those carved in stone and can’t be moved events should go into you diary – for the whole year. This gives you a structure to start with.

3. Create a Weekly Plan

Create a weekly plan so you know what you are doing each week. Use a paper diary or a software diary but make sure you do create a plan that covers when you will be doing what over your week. Once you get the hang of that create a plan that covers 2 weeks or the whole month. This helps you plan ahead and gives you control of your actions and plans.

4. Use a To Do List

Start a To Do List that includes all the things you need to do for the week (personal and business) and put them in a priority order with Complete by Dates. If you tend to have a lot to do each day then break it down into daily To Do lists. Always focus on achieving the top 2 or 3 activities each day and you will make progress.

If you want to have a great year then make sure you cover all the basics in your business and your personal life. Ensure you have the direction and control that will set you on the path to an amazing year.

Have a happy and prosperous 2013!

Take care

Angus

About the author

Angus MacLennanMy name is Angus MacLennan and I am a Coach delivering practical Business Support to Business Owners – specialising in small to medium size businesses.

My mission is to deliver a quality service to help every client develop their business and enable them to have the work/life balance they want.

Over the past 5 years I have had thousands of hours experience coaching and delivering workshops and have had my work incorporated in training programmes across four continents.

I am a Master Practitioner of NLP, a Master Results Coach, a Master Performance Consultant and have a Degree in Industrial Psychology and a Post Grad Dip in Personnel Management.

Blog: http://coachingentrepreneurs.wordpress.com/

Linkedin: http://www.linkedin.com/in/angusmaclennan

Twitter: https://twitter.com/AngusMacLennan


Should You Coach Clients Who Are Seriously Stressed? 1

Coach Doctor Jane P Lewis shares some thoughts and experience in today’s guest post about stress.

Stress is murder!

Should You Coach Clients Who Are Seriously Stressed?

by Doctor Jane P Lewis

A couple of weeks ago I ran a session on ‘Coaching The Stressed’ at the EMCC conference in Bilbao. It was gratifyingly well-attended due to a cancellation elsewhere, and it was so interesting to hear from the many different nationalities in the room

The Big Questions

The big questions that came up were: ‘when do you refer out?’ and, ‘can you really coach someone who has reached the burn out phase?’ (See the Stress Curve diagram below).

The stress curve diagram

Opinions varied, and the divisions were almost based on national lines. There was a strong feeling among the Spanish and Portuguese delegates that you should not coach anyone whose performance is suffering due to obvious stress – even it they aren’t actually in the ‘burn out stage’. You should refer them for medical help.

The Brits, or at least people based in Britain, drew attention to the fact that you can sometimes wait a long time for counselling or similar help from the NHS. In the short term, a coach may be the only support a stressed individual has access to.

The Psychological Contract Is Broken

There was general agreement across the group that this is a growing issue across Europe. The economic situation in countries such as Greece and Portugal, not to mention UK, is bringing dramatically increased levels of stress as organisations cut staff and incomes no longer keep pace with inflation. As Prof. Cary Cooper would say, ‘the psychological contract is broken’.

Knowing When To Stop

For those of us who have been trained to probe and challenge with our coaching, one of the issues is knowing when to stop. I’ve been coaching now for 15 years, and went through my own stress nightmare before that, so I have some awareness. In the last year or two I have occasionally been stunned by the behaviour of coaches who don’t seem to know when to let up.

Coaches who, even when you tell them you can’t take any more, ask you why you are making excuses, or tell you to immerse yourself in the feeling.

Of course, part of the problem lies in the fact that the client may not know they are suffering from stress, or may not feel able to admit it. It might seem unlikely, but dis-stress is still, in some organisations, not tolerated. I have had clients who believe they must maintain a stiff upper lip or that they ‘can’t complain’ or who are so trapped in the headlights of despair that they don’t know where to turn.

The Answer?

The Bilbao group agreed that it was critical for the coach to know the boundaries of their own competence, and to understand that excessive stress can become a mental health issue. Many in the group felt the coach potentially had a role as a silent, listening, supportive, presence. That may have been influenced by the fact that the talk immediately prior to this was give by Nancy Kline, of ‘Time To Think’ fame!

We also touched on the question of whether the coach has a responsibility to contact HR if they feel that a client is potentially vulnerable. But as the HR man in the room pointed out, HR staff may not know what to do either.

Supervision can always help in such situations, but I do wonder if coach training takes sufficient account of this. On the trainings I have been on, the question of mental health issues has not been dealt with satisfactorily. It’s all very well to tell a coach to know the boundaries of their competence, but what happens when the coach doesn’t have the skills to recognise that coaching is not the appropriate intervention?

I’d love to hear your views. Should you coach someone who is clearly at the point of burn out? Is it an appropriate intervention? And at what point DO you stop?

About the author

Dr Jane P LewisDr Jane Lewis has been coaching since 1998, following outplacement coaching which helped her determine what she really wanted to do when she grew up. She specialises in helping women sort out their careers – whether they are returning from a career break, feeling lost, or simply want a new job. She also works as an HR consultant and trainer.

http://thecareersuccessdoctor.com

http://facebook.com/thecareersuccessdoctor

https://twitter.com/CareerJane

http://www.linkedin.com/in/janeplewis

Stress is Murder image © Chrisharvey | Stock Free Images & Dreamstime Stock Photos


Could a Master Mind Group Benefit You and Your Business? 1

As we approach the end of 2012 and the start of 2013 Cindy Hillsey focuses upon a specific type of resource in today’s guest post.

Could a Master Mind Group Benefit You and Your Business?

By Cindy Hillsey

Master Mind. Join a Master Mind group. Come Master Mind with us! After a while the term Master Mind becomes diluted and we are not sure what exactly it means.

The term Master Mind originates with Napoleon Hill and his business classic book, Think and Grow Rich. Hill defines a Master Mind as a “coordination of knowledge and effort, in a spirit of harmony, between two or more people, for the attainment of a definite purpose.” What Hill is saying is that a Master Mind is simply a group of two or more people who come together for a specific purpose. Since Think and Grow Rich was published in 1937, the Master Mind concept has evolved and is one of the many tools business owners use to keep themselves and their business on a forward path.

How can you benefit from finding, and joining, a Master Mind? Here are some ways:

Believe me I know transformation isn't easy

  • Growth – Not only business growth, but personal growth is a benefit of joining a Master Mind. Many times we think we don’t have anything to contribute; however, we must remember no-one else has our exact experiences and perspective. We are all unique and see through different filters. Sometimes it’s the most basic question or comment that opens up new perspectives for the Master Mind group. Everyone has something to share in a Master Mind group and deep connections are usually made among the group members.

 Resources and New Perspectives

  • Resources and New Perspectives – Think of your Master Mind group as your very own Board of Directors. They are all there to help you grow as a person and grow your business. No-one has all the answers. Remember the saying, ‘two heads are better than one’? Well, all the heads in a Master Mind group are better than one! The ability to brainstorm and gain new ideas and perspectives are like gold. Where else can you get such an unbiased perspective? (Family and friends mean well, but they often don’t have the proper perspective.)

Safe place

  • Safe Place – What goes on in each Master Mind group stays in that particular group. This is the space where you get to share your fears, triumphs, and the in-between. You receive unconditional support from the group. Just knowing you have a place to go and share can mean the difference between moving forward in your business and staying right where you are.

Know How

  • Experience – In a Master Mind group, you have the collective wisdom of everyone in the group! How cool is this? Perhaps you have a member who is an expert in marketing, or one who is an expert in building websites. The collective experience is one of the greatest benefits of being in a Master Mind.

No excuses

  • Accountability – This one is huge! As entrepreneurs, it is easy to get caught up in many little things, and lose the vision of the big picture. How many times have you said you were going to do something to move forward in your business, but it never happened? A Master Mind group can help to keep you accountable to what you say you are going to do. The last thing you want to do is make a commitment to the group and then show up and report that you’ve done nothing. Having the accountability to the group can give you that extra push to get it done and make something happen in your business!

Could your business use a shot of collective brainstorming? Is it time for you to join a Master Mind? Only you know that. Keep in mind, there are many different types of Master Mind groups. Some are set up for a certain period of time, some are created for just idea generation only, for accountability only, or they can be designed around a specific industry. Some have a cost to join and others do not. The key is to find the one that feels good to you and that meets the criteria you are looking for. And, if you can’t find one that specifically meets your criteria, create your own!

Welcome to success

If you are considering joining a Master Mind, I’d like to let you know that I am opening up two groups that will begin in January. You will find all details at: http://virtualpartnering.com/mastermind/

Here’s to getting 2013 off to a great start!

Happy Holiday’s to you all!

About the Author/Further Resources

Cindy Hillsey, CPC, ACC, is a Business Coach and the owner of Virtual Partnering, based in Albuquerque, New Mexico. Cindy has an extensive background in small business, both online and offline. By combining her experience, business skills, and her coaching skills, she is able to offer her clients a unique perspective to help them achieve their business goals. She works primarily with women who are Coaches and Virtual Assistants (VAs), who have lots of ideas and ambition and who want to own their own business. Cindy helps her clients see past where they are stuck by clearing the fog; see the possibilities, feel the excitement, discover the ‘how-to’s’, and acquire a confidence in themselves and their business. Cindy gives her clients hope! Her motto is: Think it! Create it! Market it! Helping women in business bridge the gap between their desires and their results.

Cindy holds a Bachelor of Science in Management from Davenport University. She is a certified coach through the International Coach Academy. Along with being a member of the International Coach Federation (ICF), she also holds the Associate Certified Coach designation through the ICF.

Cindy’s websites:

http://virtualpartnering.com

http://zenhillenterprises.com

Connect with Cindy:

Facebook: http://www.facebook.com/VirtualPartnering

Twitter: http://twitter.com/cindyhillsey

LinkedIn: http://www.linkedin.com/in/cindyhillsey

 

 

 


Three things to improve the experience of your website

One of the things that is on many to-do lists when a coach sets up a coaching business is “create a website.” In this week’s guest post Mei Qi Tan, shares her expertise and knowledge in how to develop your website so your readers find using it easy rather than confusing!

Three things to improve the experience of your website, A guest post by Mei Qi Tan

Three things to improve the experience of your website

by Mei Qi Tan

Once you’ve created a website, it is not enough to let it mature by simply adding content to it as time progresses. Just as your business matures in real-life, so does its digital presence.

Content needs to be updated regularly in terms of adding new content, and existing content should also be reorganised and refreshed regularly.

Another important factor is to understand how people are using and experiencing your site, in order for you to create and enhance its user experience. A good experience will emotionally satisfy and delight users, and is one of the best ways of ensuring their return. But in order to do this, you must set the right foundations in order to build consistency not just in your site, but in your brand as well as maintain the emotional satisfaction of users.

There are three elements of experience that you can start working on immediately in order to enhance your site, the first of which is –

Make navigation flow

In order to create smooth navigation through your site, try constructing some simple user journeys based on a few primary tasks you know visitors will conduct when using your site.

Understanding the journeys through your site content can help you plan and design pages to guide and support users. For example, chart the steps users will have to take when wanting to purchase something, or find your contact information.

Most users arriving at your website will have some clear goals they want to achieve. First, do some research on the types of people who use or frequent your site. Once you have an idea of who these people are, you can start to understand the types of goals they might have for using your site. One could be from the perspective of a potential customer who was referred to your services, but has never been to your site before.

Talk to some people you know, and ask them about the journey to information they take when visiting a new website. The first step might be clicking on the “about” page to find out about the business, or perhaps they’d like to take a look at “testimonials” (if they’re able to find it, that is!).

User journeys are critical to understanding the flow of information and the different pathways users might take on your site. But you can’t start to chart the journeys without doing your research, so talk to some people about the typical ways they approach and use new websites for information, and you can start designing your information flows and user journeys through your site from there.

Make information findable

Website owners tend to underestimate the importance of clear and concise labelling throughout the site. As a business owner, you’ll want to be able to include as much relevant content as possible, but the task of organising all existing content into a few ‘catch-all’ categories can be overwhelmingly difficult.

Exercise discipline in categorising your content regularly, and be ruthless in selecting the best and most concise labels for categories of content in your site. Don’t fall into the trap of jargon or wordplay – most of the time, your users won’t understand what those labels mean or refer to. Simplicity is key. Also, make sure to include a content search tool to enable users to quickly find what they’re looking for.

Make it for mobile

By 2014, it is estimated that mobile internet usage will overtake desktop internet usage. More people are accessing websites from mobile devices, and designing sites and services for a mobile use case is becoming impossible to ignore.

Don’t panic though, because designing for mobile can actually be a helpful exercise in improving the experience of your website, by stripping away a lot of unnecessary elements on a page that could distract the user from completing their tasks efficiently.

Designing for limited screen space can act as a ruthless enforcer of “getting to the point”- what does the user want from my site, and how can I give it to them with minimal efforts on their part?

If it’s services they want, perhaps you should think about creating a device-specific app. But if your site is content heavy, maybe you should think about making your site responsive. A responsively designed site automatically adapts content and layout on your site to different screen sizes.

If you’ve got a firm understanding on the types of information your user is looking for, you can prioritise that information within the site code for prime positioning and optimising presentation on different screen resolutions and devices.

About the author

Mei has recently arrived in London from Sydney and is embarking on a Masters Degree in Electronic Publishing. She is a Product Designer in Shoreditch


New Year’s Resolutions Versus Goals

As we approach the end of 2012 Amber Fogarty uses her expertise and experience in today’s guest post as she discusses:

New Year’s Resolutions Versus Goals, A guest post by Amber Fogarty

New Year’s Resolutions Versus Goals

by Amber Fogarty, SOS Leadership Institute

We hear a lot about New Year’s Resolutions during this time of year. As coaches, people share with us all kinds of resolutions, but we tend to hear the same ones over and over again.

  • I want to lose weight.
  • I need to pay off debt, especially all of these holiday purchases.
  • I want to take a family vacation.
  • I need to save for retirement (or just save money in general).
  • At work, I will increase my sales, improve my attitude, and/or get along with my coworkers.
  • I will spend less time on Facebook.
  • I will spend more quality time with my family.
  • I will try to get more sleep at night.

The reason most New Year’s Resolutions don’t last long is because there is no plan to accomplish them. In fact, a lot of people don’t even bother writing them down. I guess if you know you’re going to abandon the resolutions in a month or two, what’s the point?

Do you encourage your coaching clients to ditch New Year’s Resolutions and set goals instead? Do you help them with the process of developing written goals, complete with action steps and deadlines? What has worked best for you? What tips can you share with the Coaching Confidence community?

As Paul J. Meyer said, “Writing crystallizes thought, and thought produces action.” When you start to put your goals on paper, you give yourself an opportunity to reflect more deeply about what you want and why you want it. One of the things I enjoy most about coaching is empowering and equipping leaders to set goals and sharing in their excitement as they achieve the goals that matter most to them.

The coaches that are part of the SOS Coaching Network utilize a powerful program called Protecting Goals: The Science of Personal Achievement to lead clients through the goal-setting process. This program is particularly beneficial in preparing for a new year that is filled with possibilities.

I’ll close by encouraging you to schedule some time to reflect on 2012. As coaches, we need to always be growing; we owe it to our clients and to ourselves. Think about what you accomplished this year. What brought you the most joy? How were you challenged? What did you learn this year?

Now visualize 2013. What will it take to make 2013 your best year ever? How will your life be better if you achieve the goals that matter most to you? How are you preparing to take your business to the next level in the year to come?

Special blessings from all of us at SOS Leadership throughout the holiday season!

About the author

Amber Fogarty is a Partner and Coach with SOS Leadership Institute, an organization committed to equipping and empowering leaders to make a difference, and the SOS Coaching Network, which unites an elite group of coaches, trainers, and consultants from around the world, providing them with customized programs.

 

 

New Year clock and glasses image © Dgm007 | Stock Free Images & Dreamstime Stock Photos


Can you get free coaching from your friends? 1

In today’s guest post, Chris Morris explores the difference between coaching and friendship. Is a coach different to a friend?

"Can you get free coaching from your friends?" A guest post by Chris Morris

Can you get free coaching from your friends?

by Chris Morris

Someone said to me earlier: “It must be great for your friends — all that free coaching on tap”.

I thought about it because I rarely coach my friends. I have lots of great conversations and we explore ideas together, but I rarely have coaching conversations with my friends. And that made me wonder about the difference I see between a social conversation and a coaching conversation.

They’re just labels of course, but for me they point in different directions.

I think of coaching as holding the space for someone to reveal themselves to themselves. It’s a process I find utterly absorbing, magical and transformative. In no time at all, someone can see themselves, their life and the world in a different way. Their attention melts through layers of thought to experience wisdom from deep inside of them.

When I work with someone, I know they can see further than me. I don’t want to sell them my limitations. So I don’t teach them what I think/know/believe/trust and instead support and love their own inquiry.

I find it remarkable how quickly people can see beyond what they saw before; experiencing what was always there but previously clouded by thought.

With social conversations, it’s different. I like having ‘meaningful’ conversations with my friends (I’m not going to chat about what happened on Eastenders last night!), but I’m not there to serve them in the same way I serve my clients.

When I’m coaching, my attention is absolutely and unconditionally with my client. If the door bell rings while I’m on the phone, I probably won’t hear it. The main reason I’m able to go so deep with my coaching is that I can slide out of being Chris, suspend my own perspective and hold the space I think is best described by the Sanskrit word Namaste. There are many translations of Namaste but my favourite is this: “I honour the place in you where the entire universe resides. I honour the place in you of love, of light, of truth, and of peace. When you are in that place in you and I am in that place in me, there is only one of us.”

Michael Neill talks about transformative coaching as “the space where miracles happen” and I love that too.

I like to think I approach all conversations in a loving and kind way, but the point is ‘I like to think’. With friends, I’m not necessarily holding the space for us to to see beyond our thinking. I want to explore their thinking for my own benefit and I want to share my thinking too. More than that, I want to drink beer, listen to music and joke around.

My friends experience my personality; a manifestation of a separate self. I’m very much Chris with my friends, and I defend my borders in all the usual ways.

I think that’s important because I think separation is an inherent part of evolution.

Can we be human beings having a spiritual experience and spiritual beings having a human experience? It seems to me that denying either aspect is a denial of our wholeness.

But one of the consequences of showing up as Chris is that I’ll filter what you say through my own ‘map’ of the world – my assumptions – and therefore I won’t give you all my attention. Our connection will be different. My intentions will be different. So even if the topics are similar, and even if the conversation is useful, these social conversations are not the same as coaching conversations.

We can all find people to support us, advise us and even sit into the early hours exploring the meaning of life with us. It’s easy to find people to inspire us, provoke us and challenge us. But that’s not coaching. At least it’s not what I think of as coaching.

So when I hear someone say they don’t need coaching because they already have “plenty of friends to talk to”, I think that’s a sign that coaching is pretty misunderstood in the public consciousness. I don’t think anyone needs a coach but I think everyone can benefit from deep coaching. Coaches fulfil a completely different function to friends, family, teachers and advisors. What we do is fundamentally different.

All of us who love coaching could probably be clearer about how magical the experience is and what amazing benefits can be created.

About the Author

Chris coaches people around the world via phone and Skype, and in person in London. He had a successful career as a political advisor before training to be a transformative coach in 2008. He is experienced with various models of coaching as well as NLP, The Work of Byron Katie, The Enneagram and The Three Principles. You can read more of his articles here and get details of his coaching here.

You can also find Chris on the following Social Media:

Facebook: http://facebook.com/chrismorris1979


Helicopters, wacky warehouses and self-stroking! 1

In today’s guest post Lorraine Hirst, who coaches about emotional resilience, shares her experience and knowledge.

"Helicopters, wacky warehouses and self-stroking" A guest post by Lorraine Hirst

Helicopters, wacky warehouses and self-stroking!

by Lorraine Hirst

And so begins the countdown to Chris… to Chris…I can’t even write the word! Safe to say that it’s often a busy time of year, especially for parents, and it just gets busier.

My personal challenge (and perhaps yours too) is to stay calm, not become overwhelmed, plan ahead and find a place in my mind that can handle work and all the other stuff that happens at this time of year. As the general manager (GDB some might say) of my own business and my home, there’s a lot to handle, as well as managing other roles, namely wife, mum, daughter and friend, etc, etc.

My work is coaching families, kids and professionals with emotional resilience and, like everyone, I have days where my resilience is low, especially those days/weeks when everything you plan gets messed up and side-walled and a few other grenades get thrown in to make life just that bit more unpredictable…!

So what have I learned that is going to help me stay present, sane and move forward with all aspects of life and that you might find helpful, too? Well, the clue’s in the title (and self-stroking in this context is not dodgy or anything to do with shades of any grey, I promise – or perhaps I should say, sorry to those who were expecting something juicy..!). A word of warning though, these ideas are based on my Transactional Analysis (TA) training, coaching families, personal experience and one ‘wacky’ dream!

1. Getting in the helicopter

I’m not talking here about ‘helicopter parenting’, as this form of over or pushy parenting has, possibly quite rightly, a bad name. I’m talking here about taking the meta-perspective. Some people actually imagine themselves in a helicopter, going up and viewing the terrain. Mine is more of a sturdy air-balloon basket, but it’s whatever helps to give you a view or sense of something from a higher level. Ah, but it’s good to be ‘grounded’ more of the time, I hear myself saying. I think of it as an ‘out of body’ experience, without getting too spiritual about it. That is, I give myself permission to take another view, to observe, to listen and to check out what else is going on; to notice what am I thinking and what emotion, thought or reaction is this situation eliciting in me? It’s a kind of in-the-moment reflection.

Personally, I love the feeling of my balloon basket (with power steering and X-box-style controls) and I like the view, so it’s certainly a calm place to be and there’s loads of learning in what I notice from this position. This can be useful in both client work and for everyday situations – and mine even takes passengers!

2. Finding your way around (or out of) the warehouse

Whether your nightmare or scary imaginary space is a warehouse, maze, wood or somewhere else, there is something about trusting that you can find your way and not being afraid to ask for help. My dream was about being lost in a warehouse. What did I say to myself or do? I got in a vehicle that could go up and down (I think the correct name for this in a warehouse is a llop but it became my balloon basket later…) so that I could see above all the high aisles and boxes, find the windows and driveways to other rooms – and other worlds where I found help, support and my own power or potency.

Sticking with the metaphor, as dreams are our window to the sub-conscious, I had only to see the way forward and then I was magically transported to where I wanted to go (bit like teleportation). My suggestion here is that when we think we are lost, there is another way if we expand our ‘frame of reference’ and we need only observe ‘what is’ and this will, in turn, create a metaphorical space for change to occur. We are not required to jump to ‘fixing’ or to finding a solution straight away. If we do, we miss out the vital stage of sitting with or understanding the significance of what is.

3. Applying different strokes

Strokes are a TA concept. They are the recognition, attention or responsiveness that one person gives to another. As humans we hunger for recognition and depending on the types or frequency of the strokes we get as children, this will create the type and volume of strokes we crave as adults. We may also distort strokes from others to fit with the ones we are used to, along the spectrum from positive, mixed to negative strokes. In other words someone could begin giving us a really positive stroke, without any ulterior meaning, such as, ‘That colour really suits you’, and, if we are used to lots of mixed strokes (the most complex and confusing kinds!), we might receive this as, ‘Wow, you look a lot better today than you usually look!’

Strokes affect and create what we think of as our self-esteem. Low self-esteem is often an issue for many of the children I work with, and may be the case for your some of your coachees. My point here is not to think about how we can help clients, although this could be the net effect, but to think about our own ‘stroke quotient’ and how we can get or give ourselves stokes that keep us topped up in times of pressure or when work is a bit slow.

Affirmations, body work, a good giggle with friends, reading your CV, writing down compliments, all of these can boost our self-esteem, which helps with our ability to be confident and ultimately deal with what life brings us, in fact it helps us to not only survive but to enjoy the ride! This is a must for parents, especially at this time of year, I reckon. Moreover, children will have healthy stroke quotients and good self-esteem. I’m sure a few managers and team leaders would benefit from thinking about the stroke culture in their teams, too.

Before I end this piece, I must credit Rosemary Napper – TAWorks, Jean I Clarke and of course Eric Berne, the godfather of TA, for inspiring this piece and probably having some effect on my wacky dreams!

Happy Helicoptering!

Lorraine Hirst

Way2be.me – Founder and emotional resilience coach and trainer

About the Authors

Lorraine HirstLorraine is passionate about resilience as a key component in a child’s mental toolbox and as a prerequisite to achievement, whatever that might be for that child. Lorraine delivers emotional resilience-building programmes, known as Way2be.me, in schools and runs workshops for parents and teams. She also works with other creative practitioners to deliver peer mentoring, after-school and holiday clubs, transition projects and targeted programmes for children who are at risk of not meeting their potential or those who need a confidence boost.

Being an emotionally resilient parent, carer or educator is vitally important. Therefore, Lorraine also offers emotional wellbeing sessions for school staff, including school leadership teams. She is has an interest in group theory and context, and works a lot with families and teams where the emphasis is not only on the individual but on the dynamics of the whole group or the effect of the culture within which they are operating.

You can find Lorraine at her website www.way2be.me, or via Linked In.

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