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Could a Master Mind Group Benefit You and Your Business? 1

As we approach the end of 2012 and the start of 2013 Cindy Hillsey focuses upon a specific type of resource in today’s guest post.

Could a Master Mind Group Benefit You and Your Business?

By Cindy Hillsey

Master Mind. Join a Master Mind group. Come Master Mind with us! After a while the term Master Mind becomes diluted and we are not sure what exactly it means.

The term Master Mind originates with Napoleon Hill and his business classic book, Think and Grow Rich. Hill defines a Master Mind as a “coordination of knowledge and effort, in a spirit of harmony, between two or more people, for the attainment of a definite purpose.” What Hill is saying is that a Master Mind is simply a group of two or more people who come together for a specific purpose. Since Think and Grow Rich was published in 1937, the Master Mind concept has evolved and is one of the many tools business owners use to keep themselves and their business on a forward path.

How can you benefit from finding, and joining, a Master Mind? Here are some ways:

Believe me I know transformation isn't easy

  • Growth – Not only business growth, but personal growth is a benefit of joining a Master Mind. Many times we think we don’t have anything to contribute; however, we must remember no-one else has our exact experiences and perspective. We are all unique and see through different filters. Sometimes it’s the most basic question or comment that opens up new perspectives for the Master Mind group. Everyone has something to share in a Master Mind group and deep connections are usually made among the group members.

 Resources and New Perspectives

  • Resources and New Perspectives – Think of your Master Mind group as your very own Board of Directors. They are all there to help you grow as a person and grow your business. No-one has all the answers. Remember the saying, ‘two heads are better than one’? Well, all the heads in a Master Mind group are better than one! The ability to brainstorm and gain new ideas and perspectives are like gold. Where else can you get such an unbiased perspective? (Family and friends mean well, but they often don’t have the proper perspective.)

Safe place

  • Safe Place – What goes on in each Master Mind group stays in that particular group. This is the space where you get to share your fears, triumphs, and the in-between. You receive unconditional support from the group. Just knowing you have a place to go and share can mean the difference between moving forward in your business and staying right where you are.

Know How

  • Experience – In a Master Mind group, you have the collective wisdom of everyone in the group! How cool is this? Perhaps you have a member who is an expert in marketing, or one who is an expert in building websites. The collective experience is one of the greatest benefits of being in a Master Mind.

No excuses

  • Accountability – This one is huge! As entrepreneurs, it is easy to get caught up in many little things, and lose the vision of the big picture. How many times have you said you were going to do something to move forward in your business, but it never happened? A Master Mind group can help to keep you accountable to what you say you are going to do. The last thing you want to do is make a commitment to the group and then show up and report that you’ve done nothing. Having the accountability to the group can give you that extra push to get it done and make something happen in your business!

Could your business use a shot of collective brainstorming? Is it time for you to join a Master Mind? Only you know that. Keep in mind, there are many different types of Master Mind groups. Some are set up for a certain period of time, some are created for just idea generation only, for accountability only, or they can be designed around a specific industry. Some have a cost to join and others do not. The key is to find the one that feels good to you and that meets the criteria you are looking for. And, if you can’t find one that specifically meets your criteria, create your own!

Welcome to success

If you are considering joining a Master Mind, I’d like to let you know that I am opening up two groups that will begin in January. You will find all details at: http://virtualpartnering.com/mastermind/

Here’s to getting 2013 off to a great start!

Happy Holiday’s to you all!

About the Author/Further Resources

Cindy Hillsey, CPC, ACC, is a Business Coach and the owner of Virtual Partnering, based in Albuquerque, New Mexico. Cindy has an extensive background in small business, both online and offline. By combining her experience, business skills, and her coaching skills, she is able to offer her clients a unique perspective to help them achieve their business goals. She works primarily with women who are Coaches and Virtual Assistants (VAs), who have lots of ideas and ambition and who want to own their own business. Cindy helps her clients see past where they are stuck by clearing the fog; see the possibilities, feel the excitement, discover the ‘how-to’s’, and acquire a confidence in themselves and their business. Cindy gives her clients hope! Her motto is: Think it! Create it! Market it! Helping women in business bridge the gap between their desires and their results.

Cindy holds a Bachelor of Science in Management from Davenport University. She is a certified coach through the International Coach Academy. Along with being a member of the International Coach Federation (ICF), she also holds the Associate Certified Coach designation through the ICF.

Cindy’s websites:

http://virtualpartnering.com

http://zenhillenterprises.com

Connect with Cindy:

Facebook: http://www.facebook.com/VirtualPartnering

Twitter: http://twitter.com/cindyhillsey

LinkedIn: http://www.linkedin.com/in/cindyhillsey

 

 

 


Three things to improve the experience of your website

One of the things that is on many to-do lists when a coach sets up a coaching business is “create a website.” In this week’s guest post Mei Qi Tan, shares her expertise and knowledge in how to develop your website so your readers find using it easy rather than confusing!

Three things to improve the experience of your website, A guest post by Mei Qi Tan

Three things to improve the experience of your website

by Mei Qi Tan

Once you’ve created a website, it is not enough to let it mature by simply adding content to it as time progresses. Just as your business matures in real-life, so does its digital presence.

Content needs to be updated regularly in terms of adding new content, and existing content should also be reorganised and refreshed regularly.

Another important factor is to understand how people are using and experiencing your site, in order for you to create and enhance its user experience. A good experience will emotionally satisfy and delight users, and is one of the best ways of ensuring their return. But in order to do this, you must set the right foundations in order to build consistency not just in your site, but in your brand as well as maintain the emotional satisfaction of users.

There are three elements of experience that you can start working on immediately in order to enhance your site, the first of which is –

Make navigation flow

In order to create smooth navigation through your site, try constructing some simple user journeys based on a few primary tasks you know visitors will conduct when using your site.

Understanding the journeys through your site content can help you plan and design pages to guide and support users. For example, chart the steps users will have to take when wanting to purchase something, or find your contact information.

Most users arriving at your website will have some clear goals they want to achieve. First, do some research on the types of people who use or frequent your site. Once you have an idea of who these people are, you can start to understand the types of goals they might have for using your site. One could be from the perspective of a potential customer who was referred to your services, but has never been to your site before.

Talk to some people you know, and ask them about the journey to information they take when visiting a new website. The first step might be clicking on the “about” page to find out about the business, or perhaps they’d like to take a look at “testimonials” (if they’re able to find it, that is!).

User journeys are critical to understanding the flow of information and the different pathways users might take on your site. But you can’t start to chart the journeys without doing your research, so talk to some people about the typical ways they approach and use new websites for information, and you can start designing your information flows and user journeys through your site from there.

Make information findable

Website owners tend to underestimate the importance of clear and concise labelling throughout the site. As a business owner, you’ll want to be able to include as much relevant content as possible, but the task of organising all existing content into a few ‘catch-all’ categories can be overwhelmingly difficult.

Exercise discipline in categorising your content regularly, and be ruthless in selecting the best and most concise labels for categories of content in your site. Don’t fall into the trap of jargon or wordplay – most of the time, your users won’t understand what those labels mean or refer to. Simplicity is key. Also, make sure to include a content search tool to enable users to quickly find what they’re looking for.

Make it for mobile

By 2014, it is estimated that mobile internet usage will overtake desktop internet usage. More people are accessing websites from mobile devices, and designing sites and services for a mobile use case is becoming impossible to ignore.

Don’t panic though, because designing for mobile can actually be a helpful exercise in improving the experience of your website, by stripping away a lot of unnecessary elements on a page that could distract the user from completing their tasks efficiently.

Designing for limited screen space can act as a ruthless enforcer of “getting to the point”- what does the user want from my site, and how can I give it to them with minimal efforts on their part?

If it’s services they want, perhaps you should think about creating a device-specific app. But if your site is content heavy, maybe you should think about making your site responsive. A responsively designed site automatically adapts content and layout on your site to different screen sizes.

If you’ve got a firm understanding on the types of information your user is looking for, you can prioritise that information within the site code for prime positioning and optimising presentation on different screen resolutions and devices.

About the author

Mei has recently arrived in London from Sydney and is embarking on a Masters Degree in Electronic Publishing. She is a Product Designer in Shoreditch


New Year’s Resolutions Versus Goals

As we approach the end of 2012 Amber Fogarty uses her expertise and experience in today’s guest post as she discusses:

New Year’s Resolutions Versus Goals, A guest post by Amber Fogarty

New Year’s Resolutions Versus Goals

by Amber Fogarty, SOS Leadership Institute

We hear a lot about New Year’s Resolutions during this time of year. As coaches, people share with us all kinds of resolutions, but we tend to hear the same ones over and over again.

  • I want to lose weight.
  • I need to pay off debt, especially all of these holiday purchases.
  • I want to take a family vacation.
  • I need to save for retirement (or just save money in general).
  • At work, I will increase my sales, improve my attitude, and/or get along with my coworkers.
  • I will spend less time on Facebook.
  • I will spend more quality time with my family.
  • I will try to get more sleep at night.

The reason most New Year’s Resolutions don’t last long is because there is no plan to accomplish them. In fact, a lot of people don’t even bother writing them down. I guess if you know you’re going to abandon the resolutions in a month or two, what’s the point?

Do you encourage your coaching clients to ditch New Year’s Resolutions and set goals instead? Do you help them with the process of developing written goals, complete with action steps and deadlines? What has worked best for you? What tips can you share with the Coaching Confidence community?

As Paul J. Meyer said, “Writing crystallizes thought, and thought produces action.” When you start to put your goals on paper, you give yourself an opportunity to reflect more deeply about what you want and why you want it. One of the things I enjoy most about coaching is empowering and equipping leaders to set goals and sharing in their excitement as they achieve the goals that matter most to them.

The coaches that are part of the SOS Coaching Network utilize a powerful program called Protecting Goals: The Science of Personal Achievement to lead clients through the goal-setting process. This program is particularly beneficial in preparing for a new year that is filled with possibilities.

I’ll close by encouraging you to schedule some time to reflect on 2012. As coaches, we need to always be growing; we owe it to our clients and to ourselves. Think about what you accomplished this year. What brought you the most joy? How were you challenged? What did you learn this year?

Now visualize 2013. What will it take to make 2013 your best year ever? How will your life be better if you achieve the goals that matter most to you? How are you preparing to take your business to the next level in the year to come?

Special blessings from all of us at SOS Leadership throughout the holiday season!

About the author

Amber Fogarty is a Partner and Coach with SOS Leadership Institute, an organization committed to equipping and empowering leaders to make a difference, and the SOS Coaching Network, which unites an elite group of coaches, trainers, and consultants from around the world, providing them with customized programs.

 

 

New Year clock and glasses image © Dgm007 | Stock Free Images & Dreamstime Stock Photos


Can you get free coaching from your friends? 1

In today’s guest post, Chris Morris explores the difference between coaching and friendship. Is a coach different to a friend?

"Can you get free coaching from your friends?" A guest post by Chris Morris

Can you get free coaching from your friends?

by Chris Morris

Someone said to me earlier: “It must be great for your friends — all that free coaching on tap”.

I thought about it because I rarely coach my friends. I have lots of great conversations and we explore ideas together, but I rarely have coaching conversations with my friends. And that made me wonder about the difference I see between a social conversation and a coaching conversation.

They’re just labels of course, but for me they point in different directions.

I think of coaching as holding the space for someone to reveal themselves to themselves. It’s a process I find utterly absorbing, magical and transformative. In no time at all, someone can see themselves, their life and the world in a different way. Their attention melts through layers of thought to experience wisdom from deep inside of them.

When I work with someone, I know they can see further than me. I don’t want to sell them my limitations. So I don’t teach them what I think/know/believe/trust and instead support and love their own inquiry.

I find it remarkable how quickly people can see beyond what they saw before; experiencing what was always there but previously clouded by thought.

With social conversations, it’s different. I like having ‘meaningful’ conversations with my friends (I’m not going to chat about what happened on Eastenders last night!), but I’m not there to serve them in the same way I serve my clients.

When I’m coaching, my attention is absolutely and unconditionally with my client. If the door bell rings while I’m on the phone, I probably won’t hear it. The main reason I’m able to go so deep with my coaching is that I can slide out of being Chris, suspend my own perspective and hold the space I think is best described by the Sanskrit word Namaste. There are many translations of Namaste but my favourite is this: “I honour the place in you where the entire universe resides. I honour the place in you of love, of light, of truth, and of peace. When you are in that place in you and I am in that place in me, there is only one of us.”

Michael Neill talks about transformative coaching as “the space where miracles happen” and I love that too.

I like to think I approach all conversations in a loving and kind way, but the point is ‘I like to think’. With friends, I’m not necessarily holding the space for us to to see beyond our thinking. I want to explore their thinking for my own benefit and I want to share my thinking too. More than that, I want to drink beer, listen to music and joke around.

My friends experience my personality; a manifestation of a separate self. I’m very much Chris with my friends, and I defend my borders in all the usual ways.

I think that’s important because I think separation is an inherent part of evolution.

Can we be human beings having a spiritual experience and spiritual beings having a human experience? It seems to me that denying either aspect is a denial of our wholeness.

But one of the consequences of showing up as Chris is that I’ll filter what you say through my own ‘map’ of the world – my assumptions – and therefore I won’t give you all my attention. Our connection will be different. My intentions will be different. So even if the topics are similar, and even if the conversation is useful, these social conversations are not the same as coaching conversations.

We can all find people to support us, advise us and even sit into the early hours exploring the meaning of life with us. It’s easy to find people to inspire us, provoke us and challenge us. But that’s not coaching. At least it’s not what I think of as coaching.

So when I hear someone say they don’t need coaching because they already have “plenty of friends to talk to”, I think that’s a sign that coaching is pretty misunderstood in the public consciousness. I don’t think anyone needs a coach but I think everyone can benefit from deep coaching. Coaches fulfil a completely different function to friends, family, teachers and advisors. What we do is fundamentally different.

All of us who love coaching could probably be clearer about how magical the experience is and what amazing benefits can be created.

About the Author

Chris coaches people around the world via phone and Skype, and in person in London. He had a successful career as a political advisor before training to be a transformative coach in 2008. He is experienced with various models of coaching as well as NLP, The Work of Byron Katie, The Enneagram and The Three Principles. You can read more of his articles here and get details of his coaching here.

You can also find Chris on the following Social Media:

Facebook: http://facebook.com/chrismorris1979


Helicopters, wacky warehouses and self-stroking! 1

In today’s guest post Lorraine Hirst, who coaches about emotional resilience, shares her experience and knowledge.

"Helicopters, wacky warehouses and self-stroking" A guest post by Lorraine Hirst

Helicopters, wacky warehouses and self-stroking!

by Lorraine Hirst

And so begins the countdown to Chris… to Chris…I can’t even write the word! Safe to say that it’s often a busy time of year, especially for parents, and it just gets busier.

My personal challenge (and perhaps yours too) is to stay calm, not become overwhelmed, plan ahead and find a place in my mind that can handle work and all the other stuff that happens at this time of year. As the general manager (GDB some might say) of my own business and my home, there’s a lot to handle, as well as managing other roles, namely wife, mum, daughter and friend, etc, etc.

My work is coaching families, kids and professionals with emotional resilience and, like everyone, I have days where my resilience is low, especially those days/weeks when everything you plan gets messed up and side-walled and a few other grenades get thrown in to make life just that bit more unpredictable…!

So what have I learned that is going to help me stay present, sane and move forward with all aspects of life and that you might find helpful, too? Well, the clue’s in the title (and self-stroking in this context is not dodgy or anything to do with shades of any grey, I promise – or perhaps I should say, sorry to those who were expecting something juicy..!). A word of warning though, these ideas are based on my Transactional Analysis (TA) training, coaching families, personal experience and one ‘wacky’ dream!

1. Getting in the helicopter

I’m not talking here about ‘helicopter parenting’, as this form of over or pushy parenting has, possibly quite rightly, a bad name. I’m talking here about taking the meta-perspective. Some people actually imagine themselves in a helicopter, going up and viewing the terrain. Mine is more of a sturdy air-balloon basket, but it’s whatever helps to give you a view or sense of something from a higher level. Ah, but it’s good to be ‘grounded’ more of the time, I hear myself saying. I think of it as an ‘out of body’ experience, without getting too spiritual about it. That is, I give myself permission to take another view, to observe, to listen and to check out what else is going on; to notice what am I thinking and what emotion, thought or reaction is this situation eliciting in me? It’s a kind of in-the-moment reflection.

Personally, I love the feeling of my balloon basket (with power steering and X-box-style controls) and I like the view, so it’s certainly a calm place to be and there’s loads of learning in what I notice from this position. This can be useful in both client work and for everyday situations – and mine even takes passengers!

2. Finding your way around (or out of) the warehouse

Whether your nightmare or scary imaginary space is a warehouse, maze, wood or somewhere else, there is something about trusting that you can find your way and not being afraid to ask for help. My dream was about being lost in a warehouse. What did I say to myself or do? I got in a vehicle that could go up and down (I think the correct name for this in a warehouse is a llop but it became my balloon basket later…) so that I could see above all the high aisles and boxes, find the windows and driveways to other rooms – and other worlds where I found help, support and my own power or potency.

Sticking with the metaphor, as dreams are our window to the sub-conscious, I had only to see the way forward and then I was magically transported to where I wanted to go (bit like teleportation). My suggestion here is that when we think we are lost, there is another way if we expand our ‘frame of reference’ and we need only observe ‘what is’ and this will, in turn, create a metaphorical space for change to occur. We are not required to jump to ‘fixing’ or to finding a solution straight away. If we do, we miss out the vital stage of sitting with or understanding the significance of what is.

3. Applying different strokes

Strokes are a TA concept. They are the recognition, attention or responsiveness that one person gives to another. As humans we hunger for recognition and depending on the types or frequency of the strokes we get as children, this will create the type and volume of strokes we crave as adults. We may also distort strokes from others to fit with the ones we are used to, along the spectrum from positive, mixed to negative strokes. In other words someone could begin giving us a really positive stroke, without any ulterior meaning, such as, ‘That colour really suits you’, and, if we are used to lots of mixed strokes (the most complex and confusing kinds!), we might receive this as, ‘Wow, you look a lot better today than you usually look!’

Strokes affect and create what we think of as our self-esteem. Low self-esteem is often an issue for many of the children I work with, and may be the case for your some of your coachees. My point here is not to think about how we can help clients, although this could be the net effect, but to think about our own ‘stroke quotient’ and how we can get or give ourselves stokes that keep us topped up in times of pressure or when work is a bit slow.

Affirmations, body work, a good giggle with friends, reading your CV, writing down compliments, all of these can boost our self-esteem, which helps with our ability to be confident and ultimately deal with what life brings us, in fact it helps us to not only survive but to enjoy the ride! This is a must for parents, especially at this time of year, I reckon. Moreover, children will have healthy stroke quotients and good self-esteem. I’m sure a few managers and team leaders would benefit from thinking about the stroke culture in their teams, too.

Before I end this piece, I must credit Rosemary Napper – TAWorks, Jean I Clarke and of course Eric Berne, the godfather of TA, for inspiring this piece and probably having some effect on my wacky dreams!

Happy Helicoptering!

Lorraine Hirst

Way2be.me – Founder and emotional resilience coach and trainer

About the Authors

Lorraine HirstLorraine is passionate about resilience as a key component in a child’s mental toolbox and as a prerequisite to achievement, whatever that might be for that child. Lorraine delivers emotional resilience-building programmes, known as Way2be.me, in schools and runs workshops for parents and teams. She also works with other creative practitioners to deliver peer mentoring, after-school and holiday clubs, transition projects and targeted programmes for children who are at risk of not meeting their potential or those who need a confidence boost.

Being an emotionally resilient parent, carer or educator is vitally important. Therefore, Lorraine also offers emotional wellbeing sessions for school staff, including school leadership teams. She is has an interest in group theory and context, and works a lot with families and teams where the emphasis is not only on the individual but on the dynamics of the whole group or the effect of the culture within which they are operating.

You can find Lorraine at her website www.way2be.me, or via Linked In.

Helicopter Image © Maa-illustrations | Stock Free Images & Dreamstime Stock Photos


Share Your Message, Share Your Passion 1

Adela Rubio helps coaches and creatives share their message and build their tribe, in today’s guest post she shares her knowledge and expertise.

"Share Your Message, Share Your Passion"  A guest post by Adela Rubio

Share Your Message, Share Your Passion

By Adela Rubio

Things are changing everywhere, all the time – in the economy, government, online. And it doesn’t look like the rate of change is going to slow down any time soon. Whether you look at the global or the local landscape, your personal or professional life, change is on the menu.

You can easily get discouraged and fall into the failure of the ‘economic stimulus’ and the energy crisis, the divorce and the downsizing, the market downfall and the Mayan calendar. Or you can claim the invitation to take full responsibility for your own flow, whether it’s your ideas or your income.

Your inner compass is your most valuable resource when the world is in flux. In times such as these, the only place where you can truly, and safely, anchor yourself is your inner world of hopes and dreams, passion and vision. Investing your energy in things that aliven and inspire you, are solid strategies to embody your infinite equilibrium and flow.

A passion, and purpose driven, business is the antidote to a world sourced by external forces. It’s time to free your Essence and BE your flow. After all, you come from a long line of evolutionary adventurers.

Here are 3 steps to share your message and your passion:

1. Become an authority. When you look for a doctor, will anyone just do? No! You look for the best. You want someone who has the experience, and know how, to address your ills. In your business, that’s exactly what your prospective clients want. They want to know that you know how to help them. Expertise and experience, are what people are willing to pay for. If you’re not an authority yet, you need to become one, and it’s not as hard as you think.

2. Help more people. The best thing that you can do for your business is to take massive action in helping more people. You can leverage your know how, and your passions, by working with more people. That means getting the expertise that you already have… Out There! The more people you work with the clearer you become on your niched message and market. The format doesn’t matter – teleclasses, blog posts, expert interviews, Q&A’s, Strategy Sessions, etc. – what matters is that you deliver it ‘in your element.’ Don’t try to trudge through writing blog posts if you’re a natural on camera. Do video, honor your essence! What’s important is that you commit to helping more people, and there’s a way to increase your impact and reach, right away.

3. Do more joint ventures. I don’t know about you, but in high school I was not the girl who waited for the guy to ask her out to dance. I would just start dancing, and sure enough, someone would join me right away… either a boy friend or a girl friend. It’s a lot more fun to dance, than to wait for someone to ask you before you dance. It’s the same thing with joint ventures. If you’re waiting for someone to approach you first, you might be waiting a while. Do your research to find aligned joint venture partners and initiate a conversation. Take charge of engaging in the dance of partnership and you will impact more people, in less time.

Partnership is the currency of the new economy and your business model should include opportunities to partner with other conscious entrepreneurs. It will grow your business, and theirs, and create added value for your community. Today, more than ever, the passion that stirs you can be the very balm that soothes your soul and nurtures your essence.

About the Author/Further Resources

Adela Rubio is a Joint Venture Strategist who helps coaches and creatives share their message and build their tribe using engaging listbuilding strategies. She is an expert at creating experiential online virtual events that position you to free your Unique Essence, share your Authentic Message and power boost your reach with Joint Ventures. Let Adela teach you how powerful partnerships can be. Download Adela’s free audio “Creating Powerful Partnerships” at http://adelarubio.com today!

Follow Adela on:

Facebook – http://facebook.com/adelarubio
Twitter – http://twitter.com/adelarubio

 

 

Article Source: http://EzineArticles.com/?expert=Adela_Rubio

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Meeting Outcomes

Business productivity coaches, Laura Waite and Collin Lyons, share their thoughts and expertise in today’s guest post.

Meeting Outcomes:

How to get your meetings where you want them to go

by Laura Waite and Collin Lyons

If you spend any time in meetings, here’s a scenario you may find familiar: an hour is allocated to discuss the issues and what needs to be done about them. The group examines every angle, shares each person’s opinions, and then turns its attention to considering what to do… only to discover the time is up.

Coaching Confidence guest post meeting outcomes. Meetings next exit sign

Many of us find meetings less productive than they should be. This may be familiar to you, either in your meetings or those of your clients. As coaches, on committees or in teams, we rely on meetings to come together, share ideas and ultimately make decisions. However, research shows that only 50% of meetings get through all the planned content*.

You don’t have to be stuck in that rut, and neither do your clients! There’s a simple tool that can turn meetings into brainstorming powerhouses and, whether you find yourself running group meetings or you have a client whose productivity levels are low, everyone can end the meeting feeling positive and clear about the road ahead.

The tool is called “Meeting Outcomes” and it’s the key to a productive meeting, because it ensures you are engaging the right people on the right problem. Essentially, a Meeting Outcome is a brief description of what you will make, decide or generate during that meeting. It provides a solid goal for attendees to achieve. Here are some tips to make Meeting Outcomes work for you:

Before the Meeting, Decide Your Outcomes

  • Write a description of the Outcome – A Meeting Outcome is a description of “what” will be made, decided or generated during the meeting, not “how” we should go about doing so. (By contrast, an agenda provides a path through the meeting – a description of “how” that Meeting Outcome will be achieved.) If you are leading the meeting, write a brief description of what you intend the group to make, decide or generate during that meeting, which you can then include in the invite you send to attendees. Specifically describing the Outcome for the people invited to the meeting allows them to be clearer on their ability and desire to help achieve that Outcome, which in turn ensures that the people in the meeting are interested and eager to actively engage.
  • Often, the best Outcome is an expression of a problem that needs to be solved, for example: Do we have action plans for addressing the most important risks? Do we have a basic understanding of how we will be working together? Do we all agree on the new team structure? Thinking of an Outcome as a question gets you to really focus on the problem or situation to be addressed. This is a great tip for ensuring you don’t end up with an agenda (the “how”) instead of an Outcome (the “what”). The second reason, and some may argue the more important reason, is that a question forces everyone to think about the answer: rather than just saying “done”, you’ll need to think about whether the answer is “yes or no”.
  • The Meeting Outcome needs to be clear and specific and you’ll want to aim for one that can be realistically completed in a single session. It’s usually best to have just one Meeting Outcome, whenever possible, to encourage focus.
  • If necessary, break the Outcome down – If your Meeting Outcome is too large to be completed in a single session, break it down into smaller ones that the group can achieve over multiple sessions.
  • Communicate the Outcome and invite participation – Make sure that every potential participant receives the description of the Meeting Outcome. Open up the invitation list widely to ensure you get the right people to solve the problem. You should find that those people who choose to attend are the ones who are most passionate about achieving the meeting’s Outcome. Not everyone will have a vested interest in achieving the Meeting Outcome. It might fall outside their expertise, or relate to a project or goal that person isn’t working on, or is simply something they aren’t interested in. Giving every potential participant the Meeting Outcome beforehand allows them to make a well-informed decision about their participation. If the passion isn’t there, nor should be the participant.

Coaching COnfidence guest post, Meeting Outcomes. Want to deliver?

Meeting Outcomes are one of the most valuable tools on our coaching belts – we use them whenever we plan a meeting and our clients are regularly impressed at both the outcome and the ease of application, often remarking that it increases the productivity of the meeting substantially. Ultimately, the energised, focused attitude that Meeting Outcomes encourages not only increases a meeting’s productivity by making sure it goes where you wanted it to go, it also provides you with positive, willing attendees who will be excited about your coaching ideas – and excited to take them away and use them!

Want to enhance your technique? Tips for deciding Meeting Outcomes together as a group, using Meeting Outcomes to decide whether to attend a meeting and helping people focus on Meeting Outcomes once you have them are available on our website 🙂

* CyberMeetings by James L. Creighton and James W. R. Adams

About the Authors

Laura Waite and Collin Lyons are the duo of business productivity coaches behind Flowmotion. For people in the office world who want to feel the buzz, Flowmotion is an enterprise that will awaken your passion for work. To address the all-too-typical experience of unenergetic working lives, our mission is to redesign how people interact with their environment to generate engaging, productive and collaborative atmospheres and organisations. We share several decades of experience providing organisational transformation and executive coaching and have worked with large and global organisations including: British Telecom, British Petroleum, Standard Life Assurance and Investments, British Gas/Centrica, JPMorgan Chase, Wells Fargo, Allied Irish Bank and the UK Government. You can find us at www.flowmotioncafe.com 🙂

 


How do you really get to know your clients? 1

In today’s guest post, Karen Williams answers a question pondered by many looking to start, or grow, a coaching business.

A guest post by Karen Williams

How do you really get to know your clients?

by Karen Williams

Have you been told you need to niche? Perhaps you are reluctant as you don’t want to restrict your market or maybe you don’t know where to start? Even if you know your niche already, how do you really get to know your clients and what they want?

If you don’t get to know your clients, your message is going to get lost. They will be clicking off your website as soon as they arrive, they won’t get where you are coming from or perhaps they won’t find you in the first place.

If you’re not getting the results you want right now in your business, here’s 3 things to look at first:

  • Check that the language you are using on your website is pitched at the right level. When you create your website, your blog or any other literature, make sure you are using your client’s language and ask yourself ‘will my clients understand what I mean?’ Keep it simple. For example, you might want to use ‘say’ instead of ‘verbalise’.
  • How much jargon are you using when you are communicating with others – both in writing and face-to-face? For example, you might get a better reaction if you say ‘I help you to manage the way you feel…’ rather than ‘I help you to get in the right state’.
  • How clear is your message? I mentioned this in my blog recently, where I give suggestions about how to master your message to get the right response.

So how do you actually reach your clients and find out what they want?

I was talking to a client this week and I simply asked him, ‘who do you know in this field who can help you?’ and when he reeled off people he knew, I suggested that he take them for a coffee. Talking to people who are either in your target client group, or are connected to this group, is a great first step to finding out what they want.

If you already know some of your ideal clients, why not do a survey to find out what their problems are and what you can do to help them? I regularly survey the people on my contact list by using Survey Monkey. I also ask questions via my social media contacts. When you do this using a mixture of quantitative and qualitative questions (i.e. to get some figures and more lengthy responses), you can start to understand the dreams and challenges of the group and the actual language they are using.

Lastly, check out your competitors. Even if you have chosen the most unique niche, there are probably other people doing something similar to what you do. Find out what they do well, what you can model and what you can do differently to meet your client’s needs.

There are a lot of coaches in the industry doing something similar to what you do. To be successful you can’t be the same as everyone else and need to stand out from the crowd. By doing your research, you’ll quickly understand what makes you different, how you can be distinctive from everyone else, yet still give people the results that they desire.

About Karen Williams

Karen WilliamsAs a business coach and mentor, author, speaker, and firewalk instructor, Karen Williams, from Self Discovery Coaching, works with coaches and solopreneurs who are breaking free from the corporate world and want to create a successful business. She helps them to develop the foundations for a successful business, stand out from the crowd and enjoy every step of the way.

Karen is the author of The Secrets of Successful Coaches, which reached #1 in the Business charts on Amazon and has just released her second book, How to Stand Out in your Business, which you can order now.

Karen is also running the Star Biz conference on 3 and 4 November, with 8 expert speakers and a firewalk experience. In this unique two day event, you will discover what makes you outstanding, how you can express this uniqueness in your business, and leave with a 90 day step-by-step plan to transform your business and double your clients.
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