Lenny Deverill-West


Recapping January – March 2012 guest posts 1

Over the next few days I’m going to briefly recap the last years worth of guest posts that appear here each Friday.

Today we start by looking at the first three months of this year.

Image showing first January on a diary with pen on isolated color background with fine clipping path.

January

In the first post of 2012 Amber Fogarty shared how she is in the “habit change business” discussing something she talks about a lot with clients in “Developing Better Habits”.

Coach and trainer Lorraine Hurst then followed with a post that could be of use to both yourself and your clients. “Blue Monday – what colour will yours be?” was published just prior to the third Monday of the year – read the post to see the significance of that date!

Coach and author of “Secrets of Successful Coaches”, Karen Williams, shared her expertise and knowledge in the third guest post of the year: “How does your mindset affect your business?” Read how Karen believes mindset, marketing and business knowledge will affect a successful coaching business.

The final post in January saw Karen Wise sharing a personal experience in the post “Relationship drama.” How familiar is this incident in either your own life or with what your clients tell you?

Image showing 14th February a Valentine day with heart symbol & message.

February

As we started the second month of the year, coach Marie Yates turned her attention to the action taken to the goals and plans made at the start of the New Year. This post contains a series of questions to assist you to make progress. Read “The warm up is complete… It is time for the main event.” 11 months since this was first published – what would your answers to these questions be today?

Liz Scott loves bringing coaches together to share experiences and knowledge. Her post focused upon “Parallel conversations and coaching”, using her personal experience as a lesson to be used in coaching sessions.

Lenny Deverill-West shared how he has been practically incorporating other teachings into his own work with clients. Read more about what he is doing in “The Coaching Aha!”

Social Media coach Nicky Kriel discussed errors she’s seen coaches make attempting one particular marketing approach. Are you making any of the blunders featured in “5 Big Mistakes that Life Coaches make Networking”?

March

March

Coach Richard Nugent invited you to “Explore Some Half Truths Of Coaching” with the aim of getting you to think about your own professional beliefs that could help you be more successful.

A coaching website is on many new coaches to do list, in the second guest post in March Mei Qi Tan shared her expertise and knowledge about what to focus upon. Read her post “Websites: It’s not just about content – it’s about users.”

Coach Angus MacLennan, who delivers practical Business Support to Business Owners, turned his attention to the subject that can have many new coaching business owners scratching their heads in the post “Niching Has Failed”

How to market your coaching is an often requested topic, in our next guest post coach Cindy Hillsey shared her expertise and knowledge in “Marketing and your Ideal Client”

In the final guest post in March Coach Toni Knights discussed what she considers to decide if it is necessary to refer clients for additional help, in her post “Identifying When Clients Need Counselling”

Visit tomorrow

Come back tomorrow for a post recapping April – June, or if you can’t wait, clicking here will bring a list of every post that has been published on this site labelled as a guest post.

January & Febuary image © Indianeye | Stock Free Images & Dreamstime Stock Photos
Visit tomorrow image © Renata2k | Stock Free Images & Dreamstime Stock Photos


The Coaching Aha! 1

In this week’s guest post Lenny Deverill-West shares how he has been practically incorporating other teachings into his own work with clients.

The Coaching Aha!

By Lenny Deverill-West

I’m sure we have all had those coaching genius moments where we do some work with a client and they have an ‘Aha’ moment, and they light up like an electric light bulb, almost as quickly as their fears, worries and doubts fade into nothing and are replaced with a renewed sense of confidence, enthusiasm and all the other good stuff.

And of course there’s the other side of coin where you’ve done even more great work with a client, the stars have seemly aligned, every barrier has been removed and they know exactly what they should do but yet, it doesn’t ‘feel’ solved?, something hasn’t quite shifted for them? it makes sense, but something is still there.

Now there are many reasons for this and even more approaches to deal with it. So when I read a book I was recommended called ‘Focusing’ by psychotherapist Eugine Gendlin, I was interested to find in it some clues how to get a few more of those Aha moments in my coaching.

While researching what makes psychotherapy successful or unsuccessful, Gendlin observed that often it was not down to the therapist’s technique that determined the success, but there was something the patient was doing. A kind of ‘inner act’, with an observable set of behaviors.

I think a lot of us might recognise this as tapping in the right place, the client is getting it, they’re having an insight, the penny is dropping there is a noticeable positive shift not just in their thinking but physically, you can actually see it happening.

Gendlin found that the successful patients had the ability to respond to the therapist’s work though a very subtle and vague internal bodily awareness, which he termed a ‘felt sense’.

A felt sense is not an emotion but a bodily felt sense or awareness of a problem, worry or hurt. The clients ability to be aware of this ‘felt sense’ and therefore it’s absence, through the coaching provide, can supply them with a tangible ‘felt sense’ of their issues being shifting and releasing.

In his wonderful book Focusing, Gendlin describes a common naturalistic occurrence of Focusing.

“You are about to take a plane trip, let’s say to visit family or friends. You board the airplane with a small but insistent thought nagging you: you have forgotten something. The plane takes off. You stare out the window, going through various things in your mind. Seeking that elusive little piece of knowledge.

What did I forget? What was it?

You are troubled by the felt sense of some unresolved situation, something left undone, something left behind.

Notice you don’t have any factual data, you have an inner aura, an internal taste. Your body knows, but you don’t

Maybe you try to argue it away, try to squash it intellectually or rise above it – the method of belittling it.

You tell yourself: no, I won’t let this bother me and spoil my trip.

Of course, that doesn’t work. The feeling is still there. You sigh and rummage in your mind again.

You find a possibility “ Helens Party! I forgot to tell Helen I can’t come to her party!’

This idea doesn’t satisfy the feeling. It is perfectly true that you forgot to tell Helen you would miss her party but you body knows it isn’t this that has been nagging you all morning.

You still don’t know what you forgot and you still feel that wordless discomfort. Your body knows you have forgotten something else and it knows what that something is. That is how you can tell it isn’t Helens party.

At some moments the felt sense of what it is gets so vague that it almost disappears, but at other moments it comes in so strongly that you feel you almost know.

Then suddenly from the felt sense, it burst to the surface

The Snapshots! I forgot to pack the picture I was going to show Charlie. You have hit it and the act of hitting it gives you a sudden physical relief.

Somewhere in your body, something releases, some tight thing lets go.”

When I read this it really started to connect a lot of dots for me in what I’m trying to achieve with my clients. Like many I have trained in various different types of change work from Coaching to Hypnotherapy and they all have their take on what is important in facilitating a client to change.

Some change workers like to focus on the root cause, by looking into the clients past and others might prefer to focus on the present, as the great thing about the past is that it in the past (These are extreme example to make a point, I realise it’s not that clear cut).

I have seen phenomenal change through both methods, but for me they are both effective ways of facilitating the client towards a notable shift in their experience.

How I use Focusing

I don’t follow the Gendlin’s six steps for Focusing exclusively but have looked to incorporate the ideas behind it onto my work.

Here’s is a very abridge transcript of a session I did with a client called Sue (not her real name) who was experiencing some anxiety in relation to what should have been a move to her dream home.

Me: So Sue, how can I help you?

Sue: Yes, well we’re moving to a beautiful new house, it’s in a lovely area and my husband loves the place but as much as I try and be positive about it and there is something that just doesn’t quite feel right and it’s been troubling me for some time now.

Me: Ok Sue so as you think about this move I’d like you to tune into your body and get a felt sense it of what been troubling you.

Sue, settles in her chair and begins to tune into her body.

Me: Have you got it?

Sue: Yes

Me: What’s that like?

Sue: It’s a horrible heaviness in my chest; it feels like there’s a black cloud over me.

Me: A horrible heaviness, your chest and a black cloud over you?

Sue: Yes

At this point I would begin coaching the client around their issue whist checking in with the felt sense.

In Sue’s case to check with what was happening with the sense of ‘horrible heaviness’ and ‘black cloud’. This would to allow her to become aware of the felt sense shifting and decreasing in direct relation to her own insights around her issue.

We rejoin the session at the point Sue has uncovered that she felt she had to like the house, because her husband loved it so much when they viewed it.

Sue: I should have been honest about my true feelings from the start

Me: You SHOULD have been honest?

Sue: Yes I should have just said I didn’t feel right about this house at the time, but he just seemed to love it some much, I felt I couldn’t.

Me: And what happens to that heavy black cloud feeling, when you think about not being honest at the time?

Sue: It makes it worse!

Me: It makes it worse the more you think what you SHOULD have done?

Sue: Yes

Me: So what would happen if you were honest about your true feelings now?

Sue: Well, I think my husband would be a bit disappointed, but I’m sure he would understand

Me: Sue when you think about you being more honest to your husband and telling him how you truly feel, what happens to that sense of heaviness in your chest and that black cloud?

Sue takes a few moments to shuffle in her chair as she tries to tune into the felt sense.

Sue: It’s kind of lifted

Me: It’s kind of lifted?

Sue: Yes, when I think about just being honest, saying what I wanted to say it’s just gone!

Working in this way links up what is felt in to body with the various techniques you might use in your coaching session, by doing this you can enable your clients to become even more aware of how their problem or issues are beginning to shift for them.

About the Author/Further Resources

Lenny Deverill-West is a Cognitive Hypnotherapist, NLP Practitioner, Coach and Corporate Trainer based in Southampton.

Lenny spends most his time seeing clients at his Southampton practice and is also developing trainings courses and Hypnotherapy products that are due out early next year. For more information about Lenny Deverill-West visit www.startlivingtoday.co.uk.


How to use lessons about spaghetti sauce in your coaching

In this week’s guest post Lenny Deverill-West demonstrates how lessons from outside of coaching can be used by coaches to benefit your clients.

How to use lessons about spaghetti sauce in your coaching

By Lenny Deverill-West

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I was watching the clip above on TED by Malcolm Gladwell about how Howard Moskowitz, a food scientist, discovered 1/3 of Americans liked extra chunky spaghetti sauce.

To cut a great story short Howard tested lots of different types of Spaghetti sauce and after testing every conceivable type of sauce, Howard discovered that 1/3 of people liked extra chunky spaghetti sauce and that no other sauce company was servicing that need, by tapping into this gap in the market Prego, the brand he was working with, made $600 million.

What stuck out for me was that spaghetti sauce companies always researched their product by asking people what kind of sauce they liked, but no one ever said they liked extra chunky sauce, even though it turned out a 3rd of people actually did. So the spaghetti sauce companies had always provided their customer with, what their research had told them they wanted.

And this is a bit like coaching, we ask the client what they want and we coach them to help them get it, but what if they are like people who thought they liked traditional spaghetti sauce because that what they were brought up to believe spaghetti sauce should be like, but actually loved chucky spaghetti sauce? Michael Neill is famous for saying that most people do not really know what they want, and are just ordering off the menu for what they think they can have.

For example if you’re coaching someone who would like a change of career, promotion or looking to start up a new business, are they talking about doing something that really lights their fire, that they’d love to do and would make a difference to people or are they talking about doing something that they think they can, something that is already on the menu and doesn’t particular inspire them or make them happy?

I was talking to a colleague at work other day he mentioned that he wanted to build a career but did not know what he wanted to do, he mentioned that he was thinking or doing a qualification in carpentry, which is a great profession, hell we’ll always need carpenters.

When I asked why he wanted to be a carpenter, he said ‘he had looked at the local college prospectus and that was the only thing he thought he would be able to do’, in other words he had looked at the menu and picked what he thought he could have.

I went on to ask him what was he good at, and what would he like to do with his one and only life? He explained he is just great at dealing with people, putting on events for the company he works for and after a short conversation he stopped for a moment and looked off into the distance and then said that in fact he’d love to run his own event management business, but has never thought it was even an option.

Howard Moskowitz says “The mind knows not what the tongue wants” but you could also say “the person knows not what they really because they’re just looking at the menu of what they think they can have’.

It also struck me that in order to find out what kind of spaghetti sauce 1/3 of people liked, Howard and Prego had to create it because it previously didn’t exist, at least not on supermarket shelves.

So when you’re coaching a client around a new career try and spot if they are just ordering of the menu, or is there something else that they would love to be doing?
And go do that!

About the Author/Further Resources

Lenny Deverill-West is a Cognitive Hypnotherapist, NLP Practitioner, Coach and Corporate Trainer based in Southampton.

Lenny spends most his time seeing clients at his Southampton practice and is also developing trainings courses and Hypnotherapy products that are due out early next year. For more information about Lenny Deverill-West visit www.startlivingtoday.co.uk.

Read Lenny’s previous guest posts here and here.


The Black Box 4

In this week’s Friday guest post Lenny Deverill-West, returns for a second time. This week he shares his thoughts and knowledge about memory and how new discoveries in neuroscience can be helpful to coaches and change workers.

The Black Box

by Lenny Deverill-West

I am still blown away at the amazing results coaching and many other types of change work get. And for a long time I had no idea why or how what many of the techniques and approaches, like coaching, NLP and hypnosis really worked. Of course I had all the metaphorical explanations, which I was given, but at the time no one really knew exactly what was really happening in the brain and why people changed?

It was explained to me once that it was like the brain is a black box and we don’t know what happens in the black box. At one end we can use suggestions, coaching or techniques and what come out of the black box, is the result, which gives us clues weather what we are doing is having the desired effect.

And you can work this way and still be a coaching or therapy genius. For a long time I did this learned what worked and what didn’t work and often acted intuitively sometimes with no idea as to why used a certain technique or asked a specific question. I just sort of knew what I had chosen to do would probably work.

However, we really do live in exciting times where neuroscientists are making discoveries in how the brain really works which can provide us with an understanding to help us use our skills even more effectively.

One of discoveries in neuroscience that really made a difference to the way I work is reconsolidation theory.

Reconsolidation theory came from some experiments in memory consolidation by researchers Joseph LeDoux and Karim Nader.

In this article Ledoux describes the tradition understanding of the mechanics of memory (consolidation)

“Most neuroscientists, myself included, believed that a new memory, once consolidated into long-term storage, is stable. It’s as if every long-term memory had its own connections in the brain. Each time you retrieve the memory, or remembered, you retrieved that original memory, and then returned it.

Reconsolidation theory proposed a radically different idea—that the very act of remembering could change the memory.”

Ledoux and Nader researched this theory with a series of experiments on laboratory rats. The rats had been conditioned to associate a darken box with an electric shock and very quickly the rats learned to avoid the box, and became fearful and froze each time the box is introduced. When the rats where given a drug that prevented them from creating short term memories, the rats still feared the darkened box, because it was now in their long term memory and remained stable.

However if the rats were shown box just before they were given the drug, the rats would lose their conditioned response, they a forgotten that they were scared of it and the memory had been erased.

Our brains record an experience by firing of a sequence of neurons, which leaves them connected. This memory trace becomes more permanent as synapses connect it with other parts of the brain. This memory pattern is built deep in parts of the brain like the hippocampus and eventually migrates out in cortex.

What Reconsolidation Theory shows us is that not only do memories move from the hippocampus to the cortex during consolidation, but are also returned back to the hippocampus by calling them, at this point they become unstable and can be changed, in effect memory is plastic.

It’s a bit like opening a new word document on your computer so you can see it on the screen and then typing on to the new page. Consolidation could be likened to then saving the document to your hard drive.

Reconsolidation would be like opening this document from your hard drive so it appears on your screen at this point you can change the document so when you save it, it will disappear from your screen and be saved in your hard drive.

So how is this information useful?

As coaches and change workers many of the problems we help our clients with, will often to be connected to how they perceive past events in their life, because our brains like certainty and will quickly create behavioural patterns to maintain this.

It’s pretty cool that when we recall a memory that is the reference experience for a problem we have later in life, the possibility exist to change the meaning of that experience so it is no longer a problem.

So if you’re working with a client with a memory or belief that is a problem for them in someway then here’s some ideas of you can use this.

  • Make the memory weaker by challenging generalisations that may underpin the beliefs that are connected to the memory.
  • If it is a positive experience amplify the memory to make it more powerful
  • Change the meaning of the memory by reframing it and therefore completely transform the impact it has in the clients life

 

About the Author/Further Resources

Lenny Deverill-West is a Cognitive Hypnotherapist, NLP Practitioner, Coach and Corporate Trainer based in Southampton.

Lenny spends most his time seeing clients at his Southampton practice and is also developing trainings courses and Hypnotherapy products that are due out early next year. For more information about Lenny Deverill-West visit www.startlivingtoday.co.uk.

Read Lenny’s first guest post from 2010 here.


2010 guest posters 1

The Friday Guest post on Coaching Confidence is taking a break over the festive period. (Want to be a guest poster in 2011? visit HERE)

Instead, today you will find a list of all the guest posters since we started the feature with links to their respective posts.

I’d like to take this moment to thank all these posters for taking the time to share so generously. I’d also like to wish everyone a Happy New Year.

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Let’s Talk About Context 2

One of the reasons each Friday sees a guest post, here at Coaching Confidence, is to have a mix of different approaches, techniques and opinions shared.

This week, Lenny Deverill-West talks about context. We invite you to consider how you use, or could use, context in your work.

Let’s Talk About Context

by Lenny Deverill-West

A problem well stated is a problem half solved”

(Charles Kettering)

I thought I’d talk about the importance of context when working with a client, which I have come to understand training as a Cognitive Hypnotherapist at The Quest Institute.  One the things I do when I first see a client is a history take.  I have noticed over time that often when client’s come back to see me after the history take, they have already begun to move forward with their issue, goal, problem etc.

I think the reason for this is clarity; once they understand specifically what the issue, goal or problem really is, their wisdom, mind or unconscious can set about solving it.

For me, a big part of getting clarity is in understanding the context surrounding what is stopping the client from having what they want.  (Along with Structure, Process and Consequence, which I’ll save for another day)

What is Context?

Context is about when the client has their problem and why, which is normally connected to what they have interpreted about a past event.

I have always been fascinated that a lot of the events that shape our beliefs in adult life happened when we are children.

This was also true of a former client who I will call Bob (not his real name), Bob was literally gripped with fear about the prospect of giving a best man’s speech to friends and family who only wished him the best.

The reason for this was that during school he had reading difficulties, and he had been made to read in front of the class whereby he was laughed at by all the other kids.

Clearly this event actually happened but what this event has come to mean was made up when he was a child.  I think it would be fair to say that getting laughed at by a bunch of kids would not have the same effect now as it did back then.

So when I’m finding out the context I’m not really interested the facts so to speak just what the event meant to the client.  And I’ll use a combination of the following questions to get to the “why now?” to establish a pattern between the past and the present.

Do you always have this problem?

Are there times when it’s better or worse?

What is different about those times?

Have you always had this problem?

What was different before you had it?

What was happening in your life when this problem started?

What is happening in your life when you have this problem that is similar to when the problem began?

*If you’re not keen on the word problem, you can use barrier, issue or whatever else you would prefer.

I know that exploring the ‘why’ is frowned upon in some coaching circles and with good reason. So the idea is not to dwell on why something happened, but just to discover the significant event connected to the client’s problem in order to reframe the meaning of it.

Context Mapping

Context Mapping is about finding the edge of the problem, at what point does it tip and what other contexts does it map across to.  Are there other situations that make them feel the same way?

So if we go back to Bob, Bob would only start to get nervous if he had to talk in front of four people or more.  At three people he was fine, but in front of four he would get a horrible feeling unless it was close friends and then he was ok again.

As hypnotherapist I was able to use key information to create a suggestion aimed at producing a type of trance phenomena known as negative hallucination, which is really just way of getting the client not to notice something.  In the case of Bob not to notice how many people are in the room, by drawing his attention to their ‘friendly faces’.

And as you begin talking, you might be surprised at how calm and relaxed you’ve started to feel as you’re only aware of the friendly faces looking back at you.

Exception Mapping

Bob actually came to see me for “no confidence” as he put it, now I don’t think I have ever met anyone who experiences their problem all of the time.

So Exception Mapping is about discovering the exceptions, when they don’t experience their problem.  This is useful because like Bob people will often gerneralise their problem.  E.G. I’m not confident is actually I’m not confident talk in front 4 or more people.

The exceptions to the rule let you know how big or small a problem is and understanding what is different about those times is another key piece of information that you can use.

Ok so next time you’re working with a client take some time to understand the context surrounding whatever you’re working on.  If context is a key driver for their issue, it would make sense to use context interventions.

The interventions you can use will depend upon your background, I have found that techniques that get people to see a situation differently work particularly well. If you are familiar with NLP/hypnosis terminology then Meta Mirror, Coaching, Reframing, Metaphor and Timeline Reframing are just a few but there are many others.

About the Author/Further Resources

Lenny Deverill-West is a Cognitive Hypnotherapist, NLP Practitioner, Coach and Corporate Trainer based in Southampton.

Lenny spends most his time seeing clients at his Southampton practice and is also developing trainings courses and Hypnotherapy products that are due out early next year. For more information about Lenny Deverill-West visit www.startlivingtoday.co.uk.


Let’s Talk About Context

A problem well stated is a problem half solved

Charles Kettering

I thought I’d talk about the importance of context when working with a client, which I have come to understand training as a Cognitive Hypnotherapist at The Quest Institute. One the things I do when I first see a client is a history take. I have noticed over time that often when client’s come back to see me after the history take, they have already begun to move forward with their issue, goal, problem etc.

I think the reason for this is clarity; once they understand specifically what the issue, goal or problem really is, their wisdom, mind or unconscious can set about solving it.

For me, a big part of getting clarity is in understanding the context surrounding what is stopping the client from having what they want. (Along with Structure, Process and Consequence, which I’ll save for another day)

What is Context?

Context is about when the client has their problem and why, which is normally connected to what they have interpreted about a past event.

I have always been fascinated that a lot of the events that shape our beliefs in adult life happened when we are children. This was also true client who I will call Bob (not his real name), Bob was literally gripped with fear about the prospect of giving a best man’s speech to friends and family who only wished him the best.

The reason for this was that during school he had reading difficulties, and he had been made to read in front of the class whereby he was laughed at by all the other kids.

Clearly this event actually happened but what this event has come to mean was made up when he was a child. I think it would be fair to say that getting laughed at by a bunch of kids would not have the same effect now as it did back then.

So when I’m finding out the context I’m not really interested the facts so to speak just what the event meant to the client. And I’ll use a combination of the following questions to get to the “why now?” to establish a pattern between the past and the present.

Do you always have this problem?

Are there times when it’s better or worse?

What is different about those times?

Have you always had this problem?

What was different before you had it?

What was happening in your life when this problem started?

What is happening in your life when you have this problem that is similar to when the problem began?

*If you’re not keen on the word problem, you can use barrier, issue or whatever else you would prefer.

Now I know finding out the ‘why’ is frowned upon in some coaching circles. This is not my experience, I have found when people really get that what they decided a past event meant about them as a person, was through the eyes of a child that on its own can begin to move them forward.

Context Mapping

Context Mapping is about finding the edge of the problem, at what point does it tip and what other contexts does it map across to. Are there other situations that make them feel the same way?

So if we go back to Bob, Bob would only start to get nervous if he had to talk in front of four people or more. At three people he was fine, but in front of four he would get a horrible feeling unless it was close friends and then he was ok again.

As hypnotherapist I was able to use key information to create a suggestion aimed at producing a type of trance phenomena known as negative hallucination, which is really just way of getting the client not to notice something. In the case of Bob not to notice how many people are in the room, by drawing his attention to their ‘friendly faces’.

And as you begin talking, you might be surprised at how calm and relaxed you’ve started to feel as you’re only aware of the friendly faces looking back at you.

Exception Mapping

Bob actually came to see me for “no confidence” as he put it, now I don’t think I have ever met anyone who experiences their problem all of the time.

So Exception Mapping is about discovering the exceptions, when they don’t experience their problem. This is useful because like Bob people will often gerneralise their problem. E.G. I’m not confident is actually I’m not confident talk in front 4 or more people.

The exceptions to the rule lets you know how big or small a problem is and understanding what is different about those times is another key piece of information that you can use.

Ok so next time you’re working with a client take some time to understand the context surrounding whatever you’re working on. If context is a key driver for their issue, it would make sense to use context interventions.

The interventions you can use will depend upon your background, I have found that techniques that get people to see a situation differently work particularly well. If you are familiar with NLP/hypnosis terminology then Meta Mirror, Coaching, Reframing, Metaphor and Timeline Reframing are just a few but there are many others.