toolkit


Believe it or not

In today’s guest post Andy Lucas shares his coaching and therapeutic experience as he focuses upon beliefs.

Believe it or not

by Andy Lucas

It seems to me beliefs are an intrinsic part of coaching and therapy, whether it be the belief by you, your client or both. And along the journey, during the dance between coach and client, all kinds of beliefs emerge, both generative and limiting.

So how do we help our clients to overcome limiting beliefs and to “power up” the generative ones?

When I completed my training all those years ago I remember being excited about using all the great stuff I’d learnt. But then as I actually worked with clients on a daily basis I didn’t always achieve the rate of change I’d anticipated. I sometimes got disappointed and even disillusioned about what I’d been taught, or at least what I thought I’d been taught.

Then things got really exciting because I became determined to understand what else I could do to become more confident about helping people. I became intrigued, even obsessed about the role of belief in coaching. As I investigated further I decided beliefs are probably just a string of thoughts giving meaning to what we see, feel and hear. As Plato wrote in Timaeus, we “should not look for anything more than a likely story”. And perhaps that’s all a belief is – “a likely story”.

If you’re going to make up stories then you might as well make them good ones.

As I continued to study and practise I began collecting a range of resources to work with beliefs. Some were just useful tips or ideas, others were entire approaches or techniques and all became part of an essential toolkit. And I wonder if this toolkit might help other coaches too.

BELIEF TOOLKIT (OR A FEW RULES IF YOU LIKE RULES)

Stay out of the way

A shamanic instructor once taught me the importance of staying out of the way when working with clients. Even though it can be tempting to offer advice or ask “content-leading questions” our work is generally more effective when we resist that temptation and allow our clients to generate their own solutions. So I have a rule for myself – do whatever it takes for the client to create their own generative beliefs. And if they’re thinking “stupid stuff” let them make it so stupid they find it impossible not to notice.

Get on with it

Belief follows experience so I reckon it’s a good idea to generate a rewarding experience for your client at the very first meeting. You want your client to believe in the work you do right? Creating a good experience for them at the outset is a good start, because experiences lead to belief. Perhaps there’s no better way to ensure your client believes in your work than to have them experience concrete or visible evidence at the very beginning. (And you might find you get to believe in yourself more too.)

Get out of your head.

I let loose my internal police from time to time, just to make sure I’m doing my job properly. And the chief asks me “Who are you treating, yourself or your client?” That’s all I need to hear to create total inner silence as the client begins to speak. I wonder what kind of ritual you might develop for yourself to create and maintain your external focus, the kind of state that has you pay close attention to your client’s communication.

Acknowledge the nature of belief.

Christian De Quincey in his book “Consciousness from Zombies to Angels” offers a simple seven step guide for “experience beyond belief”. Running through this process as a guided “closed eyes contemplation” can offer a useful foundation for your programme of coaching / therapy, because it gives the client an opportunity to develop flexibility in thinking and believing.

Do believing the client’s way

I like to find out how the client gets to be convinced about something, what they already believe strongly, how they “do believing strongly”. Help your client change their own beliefs, when they want to, by working with those structures of belief. I like Richard Bandler’s use of submodalities in belief change in his book “Get the Life You Want”, pages 19 to 30 Building New Beliefs: The Structure of Certainty”.

Notice the “degrees of belief”

Perhaps a client is presenting an analogue rather than digital function of belief. It isn’t necessarily a choice of believing or not believing. Maybe there is a scale. How does a given proposition measure up against hope, intent, fear? What is their attitude to it? Does the client have a scale and how do they move things on that scale.

Use the client’s believable inner voice

If a client wants to use compelling affirmations or self dialogue what kind of voice will have them pay attention and believe it? Michael Neill in his book “SuperCoach” demonstrates how to “make believe” something is true. In his exercise “Changing the Movie of Your Life” he illustrates a practical approach acknowledging the effect of the tone of the internal voice and of the kind of feelings when generating beliefs.

Use an outcome frame

When preparing a session I ask myself “What are you doing to help your client move their focus from beliefs about problems to beliefs about solutions?” Even though it can be tricky for a client to resist focusing on a limiting belief some conversational approaches do the job. Robert Dilts, in his book “Sleight of Mouth – The Magic of Conversational Belief Change”, uses conversational skills to shift attention from a “problem frame” to an “outcome frame”. You can also read about focusing on solutions in Bill O’Connell’s “Solution-Focused Therapy (Brief Therapies Series)”.

Have a laugh or quote someone else (or both)

Often the easiest way a client breaks free from the chains of an unwanted limiting belief is through humour. Frank Farrelly’s book “Provocative Therapy” is about using humour in therapy and coaching. Even though some examples in the book can be shocking it is still worth reading to explore the art of using humour to illicit rapid belief change. I often hedge my bets with this approach and start a potential piece of provocation by saying “If Frank Farrelly were here he might say to you…..”

Have a sing song

I think there’s a good song about most things. I don’t know if it has anything to do with coaching but it makes me feel good. And don’t we all owe it to our clients to do that? So here’s some music from the wonderful Jocelyn Brown called “Believe”. She says “ …. all you need to do is find a way”.

About the Author/Further Resources

Andy Lucas 2010 2Andy lives and works in Brighton. He is an NLP trainer (Society of NLP), coach, hypnotherapist and meditation instructor with a particular interest in Hawaiian Huna and Yoga Nidra.

Visit www.springtomind.co.uk for more details about Andy’s work.


You Can Coach Better if You Give Your Intuition a Toolbox

In today’s guest post coach Peter Tate shares his expertise and thoughts about coaching intuition.

You Can Coach Better if You Give Your Intuition a Toolbox

by Peter Tate

Have you ever found yourself afraid of what is going on during a coaching intervention; you know, when it’s really intense and you feel like you are living on a toxic coctail of adrenaline and intuition?

I used to lie to myself and call it “being in awe of the process”.

Fortunately, for me, experience led to wisdom, and stress led to strategies that helped me mature my own practice sufficiently that I’m pretty certain both client and coach come out unscathed these days.

“If you give people tools, [and they use] their natural ability and their curiosity, they will develop things in ways that will surprise you”

Bill Gates

I discovered the real power of tools in coaching. I know that sounds like it should be obvious, I mean we all know about the “Wheel of Life” exercise. We know how it can bring direction and focus to a coaching session. So we all use it, even if not in that simple format.

Yet sometimes tools like this for me created a terrifying experience. I started calling the wheel of life the “Wheel of Fortune” when my clients somehow applied arbitrary measures to the segments and found an interpretation of the words based on some distant dialect of a long lost language. The problem was simply that using a subjective tool kept me on my back foot unless I had a really good handle on my client’s reference points and frame of mind.

“Facts have a cruel way of substituting themselves for fancies. There is nothing more remorseless, just as there is nothing more helpful, than truth”.

William C. Red Field

What I discovered about the real power of tools in coaching was that when used more objectively, with structured measures and interpretation, I could get to the real heart of the issues; issues that I had previously used my intuition to probe.

And my real discovery was that these tools helped me cope with myself in a coaching session better. I had a better grasp of the client and I was on firm ground enough that my intuition became productive more often. I could genuinely start to be in awe of the process because I could coach with confidence.

“We shall neither fail nor falter; we shall not weaken or tire…give us the tools and we will finish the job.”

Winston Churchill

I love the work of Suzanne Skiffington and Perry Zeus at the Behavioural Coaching Institute and can highly recommend their books. Their work in applying a rigorous basis to coaching tools taught me to consider the same in my own field and has freed me from some of my fear of coaching.

I specialise these days in career coaching and have found that expert knowledge embodied in tools can lead to breakthrough situations occuring for my clients much quicker. For example, theory states that Job Satisfaction is related to Work Vales. So, the tool on work values comes out to play when a client indicates they are dissatisfied with their work. More often than not the client “discovers” what is missing or what they have to compromise in their current job and all of a sudden I am a successful coach.

Remember that most coaching models are inherently a toolkit, but I’d like to encourage you to find specific tools that do the groundwork and provide you with the knowledge you need in your own niche to give you the space and confidence to coach at your best. You won’t regret the effort.

About the Author/Further Resources

Peter Tate is based near Guildford in the UK, enjoying life as a Career Coach and developer of a powerful Career Coaching Toolkit called Career Horizons. Peter runs a career management practice (http://careersupportservices.co.uk) that equips professionals and those just starting out in the world of work to find their own career success. You can find Peter tweeting as @intolife.

 


Become A Confident Coach 2

In this week’s guest post, Karen Williams shares her thoughts and expertise about becoming a confident coach.

Become A Confident Coach

By Karen Williams

As an experienced coach, mentor and the author of The Secrets of Successful Coaches, I often work with new coaches who struggle to have the confidence to become known and get clients.

They may believe they lack the confidence to coach. They may be scared of their abilities or lack of experience, worried they will get stuck or are not yet ready to tell people what they actually do.

I had a session with a new coach a few weeks ago and one thing she said to me was that she was expecting an inquisition and it didn’t come. We were just having a conversation – although, a constructive one at that. You don’t have to be formulaic, following the GROW model (although the principles are great), you just need to be or do what your client wants at that particular time.

When I interviewed Hannah McNamara for The Secrets of Successful Coaches, she said to me:

“It’s actually got nothing to do with you and your abilities; it’s what that client needs at that given time. Sometimes they need to be coached, sometimes they need to be taught, and sometimes they just need to offload. And they don’t want someone saying, ‘So what are you going to do about it?’ They just want to hear ‘Oh God, that sounds awful.’”

I love this philosophy. It is not about enforcing our thoughts or ideals onto our clients but being there for them. But on the other hand, I also advocate that sometimes we need to be tough too. If a client wants to achieve an objective but is putting up barriers in the way or is not doing what they say they will do, we have the right to challenge them supportively, to help them to achieve it or to check that this really is their goal.

When I talked to Michael Neill about running a coaching business, this was his advice:

“Be an amazing coach. It starts with your ability to make a difference. If you can’t do that very well, work on your coaching, not on your business. One problem is that a lot of coaches don’t get that coaching is a business, but there are also a number of coaches who don’t seem to get that effective coaching is at the heart of the business. They put all their energy into marketing and getting a website, building their newsletter, raising their profile, but they are not very good coaches yet. First, learn how to change lives – then you can figure out the marketing.”

Very pertinent, I’m sure you will agree. Many coaches, when they qualify, will concentrate on the business skills; but they need to become great coaches too.

So if you want to become a confident coach, here are my six top tips:

1. Learn how to be a great coach

This is more than getting a coaching qualification. Get practice in asking questions, listening to others and building rapport. This can be in a coaching situation with a client, or it can be just in day to day conversations with other people.

2. Get experience

When I qualified, I didn’t have a clue how to market myself as a business. So to become a great coach, I asked in a forum whether anyone wanted pro bono coaching and got 2 clients this way. This gave me the opportunity to further my experience and as one of these became a paying client, this kick-started my business too.

3. Develop your toolkit

You don’t have to attend all the different types of training available, but having a toolkit of resources will help you and your clients greatly. This starts from you and your own skills, and you can build on these with the knowledge you have, the information you can share and the resources you have at your finger tips.

4. Don’t be afraid to get it wrong

Sometimes you just need to put yourself out there and go for it. And don’t worry if you think that you will get something wrong. To be honest, your client won’t know what you were going to say and if you mess up, they probably won’t notice. And if they do, what is the worst that can happen? Learn from it, get it out of your system, and then move on.

5. Contract with your clients

One piece of advice that I give my mentoring clients is the importance of contracting with your client in the first place. Get their permission and find out how they want you to bring them back on track, whether they want you to make suggestions and explore your mutual expectations too.

6. Just do it!

Whether you want to visualise a great coaching session, use affirmations, act ‘as-if’ you are a confident coach, or just get on with it, this is the next step.

Here’s to being a confident coach!

About the Author/Further Resources

Karen Williams is a qualified coach and NLP Master Practitioner. She has been running Self Discovery Coaching since 2006, specialising in helping career changers and those facing redundancy to find a job they will love. She also works with new coaches to enable them to create a successful business and turn their passion into profit.

She is the author of The Secrets of Successful Coaches, which is based on spending time with 11 inspirational performance coaches and sharing their strategies for success. Her book was published by Matador this spring and is available on Amazon or via her website www.thesecretsofsuccessfulcoaches.com.

Karen has also created a great toolkit for coaches with the Self Discovery Success Club to enable them to have the best techniques for both themselves and their clients. You can get a month’s free membership when you buy a copy of her book.