executive coach


Stuff Happens!

In this week’s guest post Marie Yates, The Survivor’s Coach, invites you to consider…

"Stuff Happens!" A guest post by Marie Yates

Stuff Happens!

By Marie Yates

Essentially, you’re born and stuff happens. Some good stuff and some not so good stuff. There’s a high chance I’m over simplifying but this is the stuff that happens ‘to’ you, the stuff you’re handed. There’s no rhyme or reason, it just is what it is. There can be a tendency to dwell on the not so good stuff though can’t there?!

What about the rest of the ‘stuff’?! In the spirit of over simplification let’s make a list of the good stuff versus the not so good stuff in the average day. I’m not necessarily talking about major life events as these don’t happen every day – not to me anyway! Yet, how often does a major life event take over our thinking?

So, the list… Here’s mine so far today – it’s still early!

Good Stuff:

  • My current favourite song came on the radio (P!NK’s ‘Give Me A Reason’- I’m sure you were curious?!)
  • The sun was shining for my morning walk with the dogs
  • I had a text from a friend that made me laugh
  • I had a delivery from Wiggle (this is an online sports shop… best thing about it is that they send tiny packets of haribo with each parcel… simple things!)

Not So Good Stuff:

  • A very early morning wakeup call from one of the dogs who heard a car door shut 3 miles away. This resulted in a 4am bark-a-thon at full volume.

Without even trying I’m up 4:1 on the good stuff! Not bad hey? I grant you that these are hardly life changing events but they are all things that have ‘happened’ today. If I had rolled out of bed & only concentrated on the fact that ‘bad stuff always happens’ and to prove this I had been woken up at silly o’clock then I can guarantee that a grumpy day would have ensued. I’d have ignored my favourite song, been annoyed on the walk, found the text a little irritating and complained that there weren’t any fried eggs in the packet of haribo! What a waste of a day that would have been!

Even on the days where the not so good stuff is at the forefront of your thinking. Ask yourself ‘What Am I Choosing To Focus On Right Now?’ Keep it simple and allow yourself to enjoy the little things! Open your eyes to the good stuff and I guarantee that more will come your way!

About the Author

Marie Yates, ‘The Survivor’s Coach’, is the founder of Indigo Turtle.

Taking the experience of rape and sexual violence and using it to create a catalyst for positive change is something that seemed impossible. Marie has shown that it is not only possible; it is changing the way that survivors see themselves and the way that survivors are seen by others.

Through a variety of ways, Marie looks at what it means to be a ‘survivor’ and then takes it to the next level. Looking to the future and exploring what can be achieved gives a renewed enthusiasm for achieving success as defined by YOU!

Follow Marie on Twitter here.


To Be OK, or Not to Be OK, is that the question?

In this week’s guest post Lorraine Hirst shares some of her experience, thoughts and knowledge as she shares on the topic of mental health.

"To Be OK, or Not to Be OK, is that the question?" A guest post by Lorraine Hirst

To Be OK, or Not to Be OK, is that the question?

By Lorraine Hirst

In a new part time role, developing support for young carers in Oxfordshire, and in my freelance work with individuals and teams, I have found myself using and referring to Transactional Analysis theories and tools all the time.

As with all the best learning, if it has been effectively ‘taught’ then it is ‘in the muscle’ and I, we, need only refer to the base theory for clarification. That’s the difference between reading something in a book (many trainers and coaches use TA they have learned from a book) and having become a Transactional Analyst (or certainly on the way to becoming one) via a substantial amount of high quality learning.

At the time, this training was hard work, giving up weekends (three-days ones!), turning down social activities and leaving my son for long days in Oxford city. Looking back from where I am now, it was worth it, along with the monetary cost.

As a participant on a short mental health in young people course right now, I am acutely aware of the difference between training and coaching that will have lasting impact, and that which merely ‘tells’ and ‘informs’.

A Transactional Analysis model:

transactional analysis OK corral

Ernst (1971) OK Corral, the grid to get on with, Transactional Analysis Journal, 1(4), pp 231-240 Colours added by Anita Mountain and quoted in “Working Together; Organizational Transactional Analysis and Business Performance”, pages 9-28, by A. Mountain and C. Davidson, published by Gower in 2011

I would be in an ‘I’m OK, they’re not OK’ position if I was too damning of this recent training, so I am simply comparing the different learning experiences and wishing more were like my TA and previous NLP training, that way everyone would learn in a relational and lasting way. A real Learning Utopia, there’s a wish…!

Anyhow, what exactly did I learn about mental health that may be of use to other coaches, especially those working with young people? Firstly, blending my previous TA experience and the recent mental health training, I would say, ‘it’s OK to not be OK.’

Mental health issues affect 1 in 4 of us. One of the participants on the course gave us a surprising statistic, in that this figure rises to 1 in 3 of those who go to university and 1 in 2 of those at Oxbridge. I suggest that these statistics tell us something about our results-driven Education system and it’s effect on mental well-being, although my husband was erring more towards the notion of ‘genius being closer to madness!’ I’m not subscribing to that theory myself.

Another fact is that suicide is the second most common cause of death in the 15-24 age bracket in the UK. Of course, it’s not OK to be suicidal, this is the extreme of not being OK, in TA terms. We may know all the risk factors that may lead to this position for a young person, economic disadvantage, abuse or poor home life, poor academic performance, but also stress, bullying and discrimination are factors.

Much of the time, as coaches with parents and young people, we may not be able to do anything about the socio-economic or environmental factors for a young person (but I have know situations where moving school can bring great positive changes for some children, where bullying has been a problem, for instance. Having said this, I would warn some parents against ‘over-protecting’ their child, i.e. moving them repeatedly whenever there is an issue at a new school).

What we can do is be mindful of all the risk factors and at the same time build inner resilience in that child, as well as support parents and teachers with these tools.

Something else to be mindful of is that the psychological effects of early puberty in boys generally results in higher self esteem, whereas this has a negative impact on girls at the same stage. Later in puberty, boys tend to have lowered self-esteem and girls level out. This is only a guide but interesting nevertheless.

My recent research into peer pressure suggests that it is not only puberty and biological changes that are going on, but also huge psychological changes, including the heightened ‘thrill-seeking’ effect and great desire to ‘fit in’ and ‘to belong’ (belonging to other groups, not necessarily the nuclear family). At the same time, the executive functioning, the planning part of the brain, is not yet fully-functional. All this combined, means that teenagers are going through a lot and anyone who has of this age will tell you, it can be tough, on everyone.

Although it’s the biggie, it is not only suicide that affects the young, there’s depression, anxiety, self-harm, eating disorders and other issues also deemed ‘disorders’. I don’t like this term at all but this is the mental health lingo – meanwhile they wax lyrical about young people wanting to avoid the stigma and about professionals reducing the impact of labelling!!

So, when is a mental health issue a problem?

When it is impacting on someone’s life (and I would say when it is impacting on the lives of others, say in the case of parental mental health). Therefore, self-harm, in the form of controlled cutting, may not be a problem to a young person, although it may encompass some risks. It is of course a way of coping and it would be more helpful if that young person found some different strategies for dealing with their emotions.

This brings me to the Mental Health First Aid approach. It’s a bit like regular first aid, but for mental health. For this, the wonderful term, ALGEE (pronounced like the stuff that lives in the sea), is used. It stands for:

  • Ask, assess, act,
  • Listen non-judgementally,
  • Give reassurance and information,
  • Enable the young person to get appropriate professional help,
  • Encourage self help strategies.

For most coaches, this approach may be similar to how you work anyway, especially the last ‘E‘. At the same time, it does ‘no harm’, in every sense, to have another model in mind, especially one where the metaphor of green slimy stuff is hard to forget!

My intention in the post is to give others the confidence that helping young people with mental health issues, or indeed anyone with a diagnosed mental health issue, is not rocket science or to be feared. This is not the same as people with mental wellness or poor emotional well-being. As the training noted, someone can have a diagnosis of a mental health problem, such as post-traumatic stress or depression, and have good mental well-being and, conversely, not everyone is experiencing prolonged emotional distress has a diagnosed mental health condition, thankfully.

I hope these terms and ideas have been useful. Here’s to helping people with OK-ness, whether that be slightly not OK or really not very OK at all. Above all, it’s a person’s own choice whether how they are is OK for them or not. Not dissimilar to emotional coaching, the ALGEE steps can guide younger clients towards a more resourceful way of thinking and hopefully a brighter tomorrow. If only we could do the same for the UK weather!

About the Author

Lorraine is passionate about resilience as a key component in a child’s mental toolbox and as a prerequisite to achievement, whatever that might be for that child. Lorraine delivers emotional resilience-building programmes, known as Way2be.me, in schools and runs workshops for parents and teams. She also works with other creative practitioners to deliver peer mentoring, after-school and holiday clubs, transition projects and targeted programmes for children who are at risk of not meeting their potential or those who need a confidence boost.

Being an emotionally resilient parent, carer or educator is vitally important. Therefore, Lorraine also offers emotional wellbeing sessions for school staff, including school leadership teams. She is has an interest in group theory and context, and works a lot with families and teams where the emphasis is not only on the individual but on the dynamics of the whole group or the effect of the culture within which they are operating.

You can find Lorraine at her website www.way2be.me, or via Linked In.


Lessons from movement 1

In today’s guest post Louise Gillespie-Smith shares a little about how she combines her skills and knowledge when coaching.

"Lessons from movement" A guest post by Louise Gillespie-Smith

Lessons from movement

by Louise Gillespie-Smith

Yoga teachers will often say to their students during a class something like “how you are on your yoga mat is a reflection of how you are in life”. I remember hearing for the first time when I began to practice years ago and it always stuck with me. I found it fascinating to pay attention to how I was being in a class and then to observe where I was like that in other areas of my day to day life.

Whether it was comparing myself to others, trying to force myself in to poses when my body was not ready, my mind chatter being so busy it would throw me off balance, breathing shallow and fast, the list of observations was endless. I could then stop, try something new and experience the results before experimenting with the same outside of the yoga studio.

This is something that led me to fall in love with yoga, how it wasn’t just exercise but a personal development and self-awareness tool for my whole life. In 2012 I became a yoga teacher and now combine my life coaching with yoga to help my clients heal themselves and become self-aware through how they are on their mat.

There is something powerful about getting out of the mind and learning from how we move our bodies instead. Our movements are instinctual, our self-talk does not come into play so much, we just move. Sometimes it can be easy to over analyse what is going on in the mind, going round in circles, that’s when paying attention to the body can provide us with numerous insights.

Yoga is not the only way to learn from how we move our bodies, simply looking at how we walk can teach us a huge amount. Earlier on this year, I enjoyed an Embodiment course with Mark Walsh, which was great to dive deeper into this type of coaching which plays around with movement.

One powerful technique I learnt with Mark was how to effectively centre yourself which helps you to deal with anything that is thrown your way in a calm, steady, clear manner. The 3 steps Mark gave to centring are:

  1. Bring your mind into present moment awareness by using the five senses for example feeling where your feet/body connects with the ground and becoming aware of your breath.
  2. Become aware of your balance, noticing both feet evenly on the ground.
  3. Relax the middle line, the point between your eyebrows, your nose, your lips, your tongue, your chin, your throat and your belly.

Simply moving through these 3 stages helps you to feel grounded and connected in the moment. A tool that is very useful in times of stress and chaos.

A great way to demonstrate the power of this to a client is to first stand to the side of them and grab their arm. Their fight or flight response will generally cause them to jump.

Next go through the 3 centring steps and then grab their arm again. The response is usually very different, completely reduced in fact.

Often with a client I will ask them to start to walk around the room and then start to think about the issue they are dealing with, then notice how their movement and body language changes. After going through the centring process I ask them to walk and think about it again. The difference is often very noticeable.

Movement is a powerful way to learn about ourselves, to experiment with dealing with situations in a different way and it makes a coaching session fun.

About the author

Louise Gillespie-Smith runs a business called Create Yourself which empowers and supports people in making positive change in their life. She has a holistic toolkit of resources, life coaching/NLP/ yoga/ reiki/ image consultancy, to create individually tailored packages based on what each client needs. lo****@***************co.uk/07779 150886.

Find Louise and Create Yourself on Facebook at www.facebook.com/CREATEYOURSELF and follow Louise on Twitter at www.twitter.com/LouiseatCreate


How To Make It Rain Money

Coach Anja Schuetz shares her experience and knowledge in today’s guest post:

Money in dollar sign falling from sky in dark night

How To Make It Rain Money

by Anja Schuetz

I grew up in communism where religion and any kind of belief system were suppressed and discouraged.

After the wall came down and I grew up and got to travel the world, I was able to look at different cultures, beliefs, traditions and superstitions from the outside, with curiosity and respect, and without any judgment.

I noticed that beliefs come from either conditioning (upbringing) or choice. Either someone “told us a story” or we’ve been telling a story to ourselves.

I saw how beliefs could be inspiring and comforting, or limiting and guilt instilling.

When I realized I had a choice, I decided to go for inspiring and comforting! I started to believe in a friendly universe; a universe that wants to partner up and co-create with me and help me reach my full potential. All I have to do is show up like I mean it!

As soon as I started to really commit to what I wanted, the universe started doing its part, too: it opened my eyes to opportunities I didn’t see before and I “magically” met the right people who helped me move forward – either through important information or contacts.

Since then, I question my own limiting beliefs and choose better ones all the time, in order to create more magic in my life:

  • “You can’t teach at a university if you never went to university yourself!” Says who? Watch me!
  • “You can’t start a business in a financial crisis!” Oh yeah? Let’s see if that’s true!
  • “Walking under a ladder brings bad luck!” Who ever made THAT up? I say, “It’s raining money on me when I walk under a ladder!” And I will seek out ladders to walk under! And it usually does rain money on me a few days later, because I choose to believe it and I show my commitment by confidently walking under them and imagining the feeling of catching thousands of Euro notes flying around me!

Beliefs are stories that we (or someone else) made up – not always based on real evidence. Some people may have real and solid evidence for their beliefs, but we can’t simply copy and paste their beliefs on us. What’s real for them may not apply to us. That’s why – if we feel stuck in a certain area of our life – we need to question our beliefs! We need to really look at what evidence has shown up in our life. And if we notice there isn’t any real evidence and those beliefs are not serving us any longer, we need to make up better ones! It’s as simple as that!

I know… simple doesn’t mean easy! It can be a big deal to let go of a conditioning we’ve been brought up with and lived by for our whole life! Beliefs can be super sticky – whether it’s harmless little superstitions or big, essential philosophies that have become part of our identity (and even that is only a belief).

But – as with everything – it just takes practice. Start with the little superstitions and practice letting go of them, or even better – turn them around! Use them for something good!

Are you really circling around ladders because you have solid evidence that walking under them brings bad luck? Have you verified that myth or did you just subscribe to it without questioning and allowed it to become a habit? What if you decided it brings good luck instead?

Do you really believe breaking a mirror brings seven years of bad luck? Do you believe saying Happy Birthday a day too early brings bad luck? Do you believe missing that one bowling pin brings seven years of bad sex??

My guess is you don’t really believe in all of that. My guess however is also, that when it happens to you or to someone else, you say something like, “Uh-oh! Seven years of bad luck!” And you might not even mean it, but words are powerful. Even if you don’t wholeheartedly believe in them, repeating them re-affirms those statements and registers them somewhere in the depths of your subconscious, and you never know in what ways they might be holding you back.

It’s time to re-frame and reaffirm positive, inspiring beliefs instead!

Next time you’ll see a black cat crossing the street – what will you choose to believe it means? It could mean that good news is around the corner for you! And if the cat walks in the opposite direction, how will that be even better for you?

Your beliefs are all yours! Make them fun and inspiring and have them serve you and others!

About Anja Schuetz

Anja Schuetz is a Personal Coach for Thirty-Something women, and a Customer Service consultant. Her 5-week online community course “The Supergirl’s Moneycure” starts on June 8 and will offer a mix of money magic, math and manifestation! It will also strengthen your “receiving muscles”. Get a pre-chapter here: http://anjaschuetz.net/moneycure and follow Anja on http://facebook.com/virtualanja


How do you coach clients that are more intelligent and knowledgeable than you are?

I hope you have had a chance to sample some of the sessions from this year’s pre-summit series for WBECS (World Business and Executive Coach Summit).

As a final gift to you, prior to the start of the Full Summit in a couple weeks, the WBECS president Ben Croft is sharing a fantastic session for you from one of the World’s Top 50 Coaches, Howard Morgan:

“How do you coach clients that are more intelligent and knowledgeable than you are?”

To coach at the highest level means that you are able to confidently Coach CEOs and Senior Executives that are more intelligent and knowledgeable than you. Learn how here

World Business and Executive Coach Summit

The Full Summit starts on June 12th and the regular price is $697. However, when you purchase a ticket by 31st May (tomorrow) you will be able to secure the ‘earlybird’ price of just $297 – a savings of $400.

Ben says “I can assure you this is an exceptional deal for the calibre of presenters and level of learning available from such a large number the true thought leaders in our industry. And best of all it is has no sales pitches.”

You can find full details of the summit here

If you have any questions, please feel free to ask WBECS president Ben Croft directly by emailing be*@***cs.com

 WBECS (World Business and Executive Coach Summit) 2013


“Without a vision people will perish” 1

In today’s guest post Andrew A Faccone combines his personal beliefs and experience to share some thoughts around success.

"Without a vision people will perish" A guest post by Andrew A.Faccone

“Without a vision people will perish”

By Andrew A.Faccone

“Where there is no vision the people perish.”

(Proverbs 29:18)

The majority of our modern society is removed from many of each day’s activities, caught in the cycle of keeping up with what everyone else is doing and not focusing on themselves or their own long term goals, which will impact their life personally and professionally.

Having a greater vision of where you want your life to be at any given moment is within reach of every person who is envisioning the end result, where they want to be. What mark will you leave on this world?

Each day is truly a gift and with the gift you and you alone are allowed to determine the outcome of your actions. Think back to a time in your younger years when you were asked if you wanted a special gift for your birthday, graduation from school, or from Santa Clause.

The young child will make grandiose requests for a shiny toy, a certain electronic gadget and the more important clothes item that “all the other kids have”. Then after a lengthy sales pitch, prolonged reminders and constant communication by the child that desires it, the item will ultimately find its way into that child’s possession.

The teenage years bring about the same types of requests with even more specifics geared toward the latest and greatest item. I am very fortunate to coach both my daughter Juliana’s basketball and softball teams along with my son Drew’s basketball, little league and travel baseball teams. Many of the requests that come from my children are from the sports related, electronic communication devices (can we say Apple) and fashion minded clothing apparel wish list.

We truly need to be more like our children in our thinking and our approach to life. A bigger picture of life with unlimited boundaries with very little stress? Have you ever seen a child under 12 years of age stressed out?

What is our purpose in life? What do we hope to accomplish, achieve, conquer and leave our mark creating our legacy during our life? Some of us will teach, some will coach, be parents, work in the various service industries, trades using your given talents, become writers, bloggers, social media experts and some will even become entrepreneurs based upon the previous mentioned talents.

Paired with our purpose we also create the vision for what our future will be, we determine our future with the words we are saying. Proverbs 18:21 says the tongue has the power of life and death. We don’t realize what power our words can have impacting positively or negatively in all situations we come in contact with in our day to day lives.

In preparation for writing this blog piece I was reflecting on many of the various goals I had made for myself, work diligently toward, readjusted my course of action and ultimately overcame the many challenges and achieved what I had sought after. My life has been a series of goals, actions steps and ultimately achievement through a step by step approach. Hard work & determination can achieve anything when paired together to overcome the tallest of challenges and the most difficult of goals.

The hardest part of any journey is the first step. Where do you envision yourself in 3 months, 6months, 1 year, 2 years and even 10 years from the time you read this article. What do you picture yourself doing, how detailed are you in that vision of success?

Another key element to fulfilling that vision of success is having a burning desire. A desire that burns to your inner core, that same desire that will reinvigorate you on the darkest of days and make the brightest of days even more meaningful because you are one step closer to achieving that goal. Your vision is your picture of your future – your desire is what will transform your dream into a reality.

My career is in healthcare sales. My day to day activities are different than many people in other career choices. In sales, you and you alone have to motivate yourself, execute your plan, readjust your plan and then repeat the successful part of that plan daily. Day after day, week after week and year after year. The sales goals will get bigger and the demands of the position will increase. It takes a time tested approach, a vision and a burning desire to achieve what you truly want in life.

When you finish reading this article, think about something that you have been putting off, something you would like to do, but haven’t gotten to it. When its important enough to act upon and follow through on, that is when the vision will become a reality.

Most importantly believe in yourself, your abilities and what you are truly capable of. You have been successful throughout your life to this point, why wouldn’t you continue to achieve greater things as your progress forward. When the challenges become more demanding a more creative plan is required. That creative plan will enable you to achieve that desired result. Just as we have all found this blog site from various parts of the world, that same vision and desire will allow you to explore new boundaries of opportunity within yourself creating greater outcomes and endless opportunities for greater success.

Make that goal, be daring, really stretch yourself, have the desire to see it through and you will amaze yourself in what you will be able to accomplish. Make it quickly because tomorrow is coming faster than you think.

I look forward to hearing of your successes and accomplishments. Can Do! Yes, you Can!

About the Author/Further Resources

Andrew A.Faccone, MBA can provide insight regarding his expertise within the healthcare industry. He can also provide valuable business acumen and coaching insights.Andrew is available for speaking engagements for any size business organization as well as personalized business & career coaching.

Email aa****@***oo.com

Linkedin Contact Info www.linkedin.com/pub/andrew-a-faccone-mba/24/291/3b2/


Using The Pygmalion Effect in Coaching

In this week’s guest post Beth Burgess shares a study from the 1960’s and how it links to coaching.

"Using The Pygmalion Effect in Coaching" A guest post by Beth Burgess

Using The Pygmalion Effect in Coaching

By Beth Burgess

As coaches, we often work on the limiting beliefs of our clients; but we should be just as concerned about how much we believe in our clients and their potential, and how we demonstrate that.

We know that what people believe about themselves has a massive impact on what they are capable of. But often clients come to us because they don’t necessarily believe in themselves. Our clients have frequently been struggling to reach a goal or take action because of their limiting beliefs.

How vitally important it is, then, that we impart to our clients the belief they may lack. If we hold limiting beliefs about our clients, we will not be able to help them get to where they want to go.

Belief in the realisation of our goals motivates us to keep pursuing them and overcoming the obstacles. The same goes for how we motivate our clients. You can not push someone to achieve if you don’t really believe they have a chance.

In fact, the belief of the coach in the potential of the client is a fundamental factor in their success, much more so than what their current abilities may be.

A 1964 study by Robert Rosenthal gave us the term The Pygmalion Effect, a phenomenon in which people perform better if others believe in them and expect them to excel.

In an experiment, school children were given an IQ test, with Rosenthal telling the teachers it was a special test from Harvard University that would predict which students would be ‘academic bloomers’. Rosenthal picked out a few random children and told teachers that these students were more gifted than the others, ostensibly based on the test results.

Over the next two years, the children who had been identified as gifted had gained more IQ points in comparison to the kids who had not been picked out as ‘special’. The only defining factor in which of the kids achieved was the teachers’ belief in these being academically gifted students.

Rosenthal found that teachers who believed in their students tended to be warmer, more nurturing, gave more detailed feedback and ‘pushed’ their learners more.

All good coaches know the importance of building a nurturing relationship, good feedback, encouragement and accountability. As long as a strong and genuine belief in the client underpins that, then you are setting your client up for success.

And remember to make it known to your clients that you believe in them, too. Anyone who has ever heard the heartfelt words “I believe in you” can tell you the massive boost in confidence and self esteem that it gives them. Just knowing that another person believes you can succeed can be a very powerful experience.

“If we treat people as they are, we make them worse. If we treat people as they ought to be, we help them become what they are capable of becoming.” – Johann Wolfgang von Goethe

About the Author

Beth Burgess is the founder of Smyls a solution-focused service which she set up to help people to overcome obstacles in their lives and create a fulfilling future.

Using a mixture of Coaching, NLP, Hypnotherapy and Dialectical Behaviour Therapy, Beth specialises in working with addiction, anxiety disorders, eating disorders and other mental health problems. In addition to her work with individuals, she also runs anti-stress workshops.

Beth is the author of two books on addiction recovery; The Recovery Formula: An Addict’s Guide to Getting Clean & Sober Forever (2012) and The Happy Addict (due to be published in July 2013).

She has also published a mini e-book, What is Self Esteem? How to Build your Self-Esteem and Feel Happy Now.

Beth lives in North London and coaches clients from all over the world. Her other projects include writing articles for The Huffington Post and promoting the message of recovery wherever she can.

For more about Beth, visit http://www.bethburgess.co.uk

 


Coaching with Logical Levels 3

In this week’s guest post Phil Manington shares how he uses a specific NLP model.

"Coaching with Logical Levels" A guest post by Phil Manington

Coaching with Logical Levels

By Phil Manington

Anyone familiar with NLP will probably have come across Robert Dilts’s Logical Levels model. It is a great tool for exploring how and why we do what we do. It works at a system level and provides a powerful way of creating sustainable change in an individual or organisation.

It looks at our thinking across six levels:

  • The Environment level involves the external conditions in which you live. Questions such as: “Where?”, “When?” and “With whom?” are typical Environment level questions.
  • The Behaviour level refers to what you do in different environments.
  • Capabilities (whether mental, physical or emotional) describe how you do what you do. What are your skills and strategies for taking action?
  • Beliefs and Values define why you do something and shape the way you perceive the world. Beliefs can be both empowering and limiting.
  • Identity consolidates whole systems of beliefs and values into a sense of self. It defines who you think you are, as an individual or an organisation.
  • Purpose involves your connection to something that goes beyond yourself. At this level, useful questions are: “For whom am I doing this?” and “What is my purpose?”.

Many change initiatives focus at the behaviour and capability levels and this can be very effective on occasions. For example, anyone wanting to lose weight will have used exercise and/or dieting to become more fit and healthy.

However, when a client comes for coaching it is usually because they have tried these approaches and they haven’t worked – they are stuck. The Logical Levels model provides a way uncovering the root cause of the situation.

Uncovering the Root Cause

Listening to the client’s language will provide useful pointers to the level that might be important. For example:

  • I usually end up in the kitchen at parties (environment/behaviour)
  • I argue a lot (behaviour)
  • I’m not very good at dancing (capability)
  • People should tell the truth (belief)
  • I want to be less stressed (value)
  • That’s just the sort of person I am (identity)

You may notice your client is focussing around certain levels – you can gather more information by asking questions that take them to other levels. For example:

  • What do you feel when that happens? (behaviour)
  • Why is that important to you? (value)
  • What assumptions are you making about this? (belief)
  • What does that say about you as a person? (identity)
  • What does that do for you? (value)

.

Making Changes

Clearly the way you help a client change depends on the specific information you uncover but guiding them round the levels can break through seemingly insoluble blocks. Here’s an example:

After my marriage broke up, I suffered a crisis of confidence and was thrown back into an old set of beliefs about not being attractive to women. My friends encouraged me to “just get out there” and I knew, rationally that this made sense. After all, one of my favourite books is ‘Feel the Fear and Do It Anyway’! And yet I kept putting it off. My coach and colleague, Steve, helped me shift from this stuck place:

We started with my assertion that “I am not attractive to women” – an identity level statement. Rather than trying to challenge this directly he moved me around the levels. He said:

“OK, let’s put that to one side for a moment – tell me what your strengths are”.

I listed a number of things and he picked up on something that I said about learning. Not only am I good at learning but I am passionate about it – I love it. So we had established a capability and a core value for me.

His next question was a great example of elegant coaching:

“So, returning to your relationship with women, who do you know who’s good at it?”

This is a loaded question, with a presupposition that relating to women is a skill issue, not an identity one. Of course, I could name several people and we discussed what they did that seemed to work. His next question:

“So, do you think you could learn to do some of those things?”

was met with cautious optimism and I finished our session with the belief that being attractive was more about skill and behaviour rather than identity – and I also had practical actions to start improving.

This sort of approach works really well for anyone who has low self-confidence or low self-esteem. It’s particularly dispiriting to hold a limiting belief at the identity level because we don’t feel we can possibly change. But often it is only a belief and by using the Logical Levels model to change the way someone sees themselves (for example, from “that’s just who I am” to “I am just not very skilled yet”), it is possible to facilitate quite profound transformations.

About the Author

Phil Manington is co-founder of Suffolk Coaching Zone. He is a professional trainer, coach and management consultant, specialising in helping businesses and individuals to make successful change and achieve their full potential.

Phil currently offers training, workshops and one-to-one coaching for personal and business clients. Specialist areas include leadership skills, building self-confidence and self-esteem, and improving relationships.

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Twitter – @SuffolkCZ

Website – http://www.suffolk-coaching.com