How effective are your communication skills?

In this week’s guest post, coach Beverley Ireland-Symonds shares some of her thoughts about communication skills and coaching. How effective are your communication skills? By Beverley Ireland-Symonds When you start training as a coach one of the first things you learn is the importance of having effective communication skills to ensure the success of the … Read more

Chocolate Pudding and Coaching

My first full time jobs out of education were all in the hospitality industry. Working as a manager it was obvious that some waiting staff were taking more orders for desserts than others. One of the main differences between those who were selling more was with the way they were describing the desserts. For example, … Read more