Beth Burgess


How to Help your Coaching Clients Bloom 1

In today’s guest post Beth Burgess shares her experience, knowledge and thoughts about:

"How to Help your Coaching Clients Bloom" A guest post by  Beth Burgess

How to Help your Coaching Clients Bloom

by Beth Burgess

Coaches often talk of helping clients grow, without realising just how appropriate the gardening metaphor might be. People are like flowers: in order to bloom with their own individual beauty, they need a set of fundamental resources to be provided before they can flourish.

Clients may approach a coach as a mere seedling, or a saplings that need a bit of trellis to support their growth towards the sun. But for them to grow, they need the right conditions, and a coach must provide certain elements that nourish and sustain them.

Soil: Nothing can be achieved without providing the foundations of a successful coaching partnership, and this includes the coach being well-trained and practised and holding an attitude that serves the client and engenders trust, respect and success.

When coaching, I take on an attitude of Unconditional Positive Regard, which means the client has permission to feel anything they might feel, to say anything they wish to express, and the right to have their perspective acknowledged and held as valid. And nothing they can say or do will make me judge them or want to help them less. According to Humanistic Psychologist Carl Rogers, this practice helps to form the basis of a client’s self-actualisation.

Space: Like most flowers, which will not grow where there is too much competition, clients need a space devoted to them in order to get the best out of their coaching experience. A coach must ensure that a client feels held and supported, by providing them with their full attention. It is vital that coaches empty their mind of their own ‘stuff’ and stay present with the client in their own special space.

In practical terms, this extends to being punctual, maintaining confidentiality and respecting the client’s session time.

Light: As essential as light is to a flower, enlightenment around issues can be achieved by means of appropriately-applied coaching techniques. Many client epiphanies come from a well-placed remark, challenge or question.

Coaches should keep their skills updated so that they can help their clients to see the light when they are stuck in darkness, unable to see the way forward.

Water: After a client has had their lightbulb moment, translating this into progress means ‘watering’ them regularly with doses of encouragement. I like to cheerlead my clients and fortify their self-esteem at its roots by championing their strengths and acknowledging their progress.

Fertiliser: As coaches, we can ensure our clients’ “aha moments” are not wasted by supporting their initial ideas with a solid structure and breaking their goals down into realistic, achievable steps and targets. Although success can potentially be achieved without enriching the foundations in this way, growth is much quicker when the seeds of progress are given a boost.

Weeding: Very few clients approach us without a few weeds which trap their roots and hinder their growth. Obstacles, skills gaps, past issues and limiting beliefs are all things which need to be dug up or weeded out before our clients can be free to achieve success.

Coaches should check that none of their own ‘weeds’ limits the client, such as judgementalness, negative language, giving unwanted advice or not listening.

Tending: Checking at regular intervals that a client is on track to reach their goal, and has everything they need, will further support their healthy growth and chances of success.

Maintenance: Getting a client to acknowledge and use their strengths can help to ensure that no future weeds gather over their paths, or show them that they have enough resources to keep them at bay.

About Beth Burgess

Beth Burgess - SmylsBeth Burgess is the founder of Smyls a solution-focused service which she set up to help people to overcome obstacles in their lives and create a fulfilling future.

Using a mixture of Coaching, NLP, Hypnotherapy and Dialectical Behaviour Therapy, Beth specialises in working with addiction, anxiety disorders, eating disorders and other mental health problems.

In addition to her work with individuals, she also runs bespoke workshops for employee training and wellbeing, which cover topics such as Stress, Assertiveness, Self-Esteem and Working Successfully with Others.

Beth is the author of two books on addiction recovery; The Recovery Formula: An Addict’s Guide to Getting Clean & Sober Forever and The Happy Addict. She has also published a mini e-book, What is Self Esteem? How to Build your Self-Esteem and Feel Happy Now.

Beth lives in North London and coaches clients from all over the world. Her other projects include writing articles for The Huffington Post and speaking about her experience of addiction recovery.

For more about Beth, visit http://www.bethburgess.co.uk


Using The Pygmalion Effect in Coaching

In this week’s guest post Beth Burgess shares a study from the 1960’s and how it links to coaching.

"Using The Pygmalion Effect in Coaching" A guest post by Beth Burgess

Using The Pygmalion Effect in Coaching

By Beth Burgess

As coaches, we often work on the limiting beliefs of our clients; but we should be just as concerned about how much we believe in our clients and their potential, and how we demonstrate that.

We know that what people believe about themselves has a massive impact on what they are capable of. But often clients come to us because they don’t necessarily believe in themselves. Our clients have frequently been struggling to reach a goal or take action because of their limiting beliefs.

How vitally important it is, then, that we impart to our clients the belief they may lack. If we hold limiting beliefs about our clients, we will not be able to help them get to where they want to go.

Belief in the realisation of our goals motivates us to keep pursuing them and overcoming the obstacles. The same goes for how we motivate our clients. You can not push someone to achieve if you don’t really believe they have a chance.

In fact, the belief of the coach in the potential of the client is a fundamental factor in their success, much more so than what their current abilities may be.

A 1964 study by Robert Rosenthal gave us the term The Pygmalion Effect, a phenomenon in which people perform better if others believe in them and expect them to excel.

In an experiment, school children were given an IQ test, with Rosenthal telling the teachers it was a special test from Harvard University that would predict which students would be ‘academic bloomers’. Rosenthal picked out a few random children and told teachers that these students were more gifted than the others, ostensibly based on the test results.

Over the next two years, the children who had been identified as gifted had gained more IQ points in comparison to the kids who had not been picked out as ‘special’. The only defining factor in which of the kids achieved was the teachers’ belief in these being academically gifted students.

Rosenthal found that teachers who believed in their students tended to be warmer, more nurturing, gave more detailed feedback and ‘pushed’ their learners more.

All good coaches know the importance of building a nurturing relationship, good feedback, encouragement and accountability. As long as a strong and genuine belief in the client underpins that, then you are setting your client up for success.

And remember to make it known to your clients that you believe in them, too. Anyone who has ever heard the heartfelt words “I believe in you” can tell you the massive boost in confidence and self esteem that it gives them. Just knowing that another person believes you can succeed can be a very powerful experience.

“If we treat people as they are, we make them worse. If we treat people as they ought to be, we help them become what they are capable of becoming.” – Johann Wolfgang von Goethe

About the Author

Beth Burgess is the founder of Smyls a solution-focused service which she set up to help people to overcome obstacles in their lives and create a fulfilling future.

Using a mixture of Coaching, NLP, Hypnotherapy and Dialectical Behaviour Therapy, Beth specialises in working with addiction, anxiety disorders, eating disorders and other mental health problems. In addition to her work with individuals, she also runs anti-stress workshops.

Beth is the author of two books on addiction recovery; The Recovery Formula: An Addict’s Guide to Getting Clean & Sober Forever (2012) and The Happy Addict (due to be published in July 2013).

She has also published a mini e-book, What is Self Esteem? How to Build your Self-Esteem and Feel Happy Now.

Beth lives in North London and coaches clients from all over the world. Her other projects include writing articles for The Huffington Post and promoting the message of recovery wherever she can.

For more about Beth, visit http://www.bethburgess.co.uk

 


My Coaching Clients Aren’t Broken – Are Yours?

Coach Beth Burgess shares her experience, expertise and thoughts in today’s guest post as she asks:

My Coaching Clients Aren’t Broken – Are Yours?

By Beth Burgess

clients not broken2

One of the fundamental presuppositions of NLP and Life Coaching is that our clients are not broken. In coaching circles, I sometimes hear people talk about ‘uncoachable’ clients. And yet we might be writing off clients as ‘uncoachable’, when actually they just have more roadblocks than most.

Many of my clients are people who have to come from a long way behind in life. I coach alcoholics and drug addicts trying to recover, binge eaters, depressives and people who really feel lost in life.

To the eyes of the world, these people are viewed as broken; but not to me. My clients often tell me that they could talk to me forever, they don’t feel judged, they feel more positive, they feel supported and empowered – and they often go on to make brilliant progress in recovering from their setbacks.

This is because I don’t treat them as broken – I treat them as people who are suffering, who are trapped. Not people who are inherently flawed, but people who only need to discover the way to escape.

While some coaches may not feel qualified or comfortable coaching people with addiction disorders, eating disorders etc, this doesn’t mean these people are uncoachable. They just need a coach who understands their issues, who doesn’t see them as broken. They need a coach who believes in them, because how can you effectively coach someone if you think they can’t succeed?

I do know they can succeed, and I cheer-lead them all the way through their journeys. So how do I know they aren’t really broken? Because I am one of those people who came from a long way behind – I was an alcoholic, a self-harmer, a bulimic, an agoraphobic, a depressive.

In fact, NLP was the starting point to me finding the solutions to my own problems. The day I was cured of my agoraphobia by NLP was the day that the rest of my life started to change. Since then, I have made great strides in changing my life and fulfilling my potential. How could I achieve that if I was broken all along? And how could I achieve that if someone else hadn’t believed they could help me?

I am just one tiny example of the people that can, and do, come from behind to succeed – many addicts I have worked with have gone on to do some amazing things and create brilliant, inspirational lives.

I coach my ‘uncoachable’ clients in the same way I would do any client:

  • I am fully present with them
  • I listen deeply
  • I understand their model of the world
  • I empower them to make shifts

If addicts are not your ideal clients, and you don’t have time to invest in understanding their issues, then fair enough. Refer them on to someone who is comfortable in that arena, like a specialist Recovery Coach. But don’t call them broken. They’re not. They are little pieces of inspiration, ready to emerge. Sometimes it happens quickly, sometimes slowly – but with a coach who believes in them, they all have the chance to succeed.

And whoever your clients are, from mothers to executives, from other coaches to corporate leaders, truly believe in everyone you work with, for only then will you empower them to achieve all that they truly can.

About the Author/Further Resources

media shot Beth BurgessBeth Burgess is a fully-trained Life Coach and a qualified NLP Practitioner. Beth’s background is in Social Care, supporting recovering addicts to attain their education and employment goals for a major charity. After seeing so many addicts held back by their own beliefs about themselves, she started her own Recovery Coaching business, Sort My Life Solutions (Smyls). http://www.smyls.co.uk

Specialising in Addiction Recovery, Beth has also been sought out to help people overcoming serious illnesses, mental health problems, redundancy, divorce, bereavement and eating disorders, among other issues.

Beth is the author of two forthcoming books on Addiction Recovery and has also published an e-book, What is Self Esteem? How to Build your Self-Esteem and Feel Happy Now.

Beth’s areas of expertise include Dialectical Behaviour Therapy, Recovery Coaching, Stress Management and Overcoming Obstacles.

Beth lives in North London and coaches clients from all over the world. Her other projects include writing articles, running workshops and speaking.

For more about Beth, visit http://www.bethburgess.co.uk

 

 

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