Coaching Quote of the Day 18th February 2012
“I ain’t much, but I’m all I’ve got!”
(Ashleigh Brilliant)
“I ain’t much, but I’m all I’ve got!”
(Ashleigh Brilliant)
In this week’s guest post Lenny Deverill-West shares how he has been practically incorporating other teachings into his own work with clients.
By Lenny Deverill-West
I’m sure we have all had those coaching genius moments where we do some work with a client and they have an ‘Aha’ moment, and they light up like an electric light bulb, almost as quickly as their fears, worries and doubts fade into nothing and are replaced with a renewed sense of confidence, enthusiasm and all the other good stuff.
And of course there’s the other side of coin where you’ve done even more great work with a client, the stars have seemly aligned, every barrier has been removed and they know exactly what they should do but yet, it doesn’t ‘feel’ solved?, something hasn’t quite shifted for them? it makes sense, but something is still there.
Now there are many reasons for this and even more approaches to deal with it. So when I read a book I was recommended called ‘Focusing’ by psychotherapist Eugine Gendlin, I was interested to find in it some clues how to get a few more of those Aha moments in my coaching.
While researching what makes psychotherapy successful or unsuccessful, Gendlin observed that often it was not down to the therapist’s technique that determined the success, but there was something the patient was doing. A kind of ‘inner act’, with an observable set of behaviors.
I think a lot of us might recognise this as tapping in the right place, the client is getting it, they’re having an insight, the penny is dropping there is a noticeable positive shift not just in their thinking but physically, you can actually see it happening.
Gendlin found that the successful patients had the ability to respond to the therapist’s work though a very subtle and vague internal bodily awareness, which he termed a ‘felt sense’.
A felt sense is not an emotion but a bodily felt sense or awareness of a problem, worry or hurt. The clients ability to be aware of this ‘felt sense’ and therefore it’s absence, through the coaching provide, can supply them with a tangible ‘felt sense’ of their issues being shifting and releasing.
In his wonderful book Focusing, Gendlin describes a common naturalistic occurrence of Focusing.
“You are about to take a plane trip, let’s say to visit family or friends. You board the airplane with a small but insistent thought nagging you: you have forgotten something. The plane takes off. You stare out the window, going through various things in your mind. Seeking that elusive little piece of knowledge.
What did I forget? What was it?
You are troubled by the felt sense of some unresolved situation, something left undone, something left behind.
Notice you don’t have any factual data, you have an inner aura, an internal taste. Your body knows, but you don’t
Maybe you try to argue it away, try to squash it intellectually or rise above it – the method of belittling it.
You tell yourself: no, I won’t let this bother me and spoil my trip.
Of course, that doesn’t work. The feeling is still there. You sigh and rummage in your mind again.
You find a possibility “ Helens Party! I forgot to tell Helen I can’t come to her party!’
This idea doesn’t satisfy the feeling. It is perfectly true that you forgot to tell Helen you would miss her party but you body knows it isn’t this that has been nagging you all morning.
You still don’t know what you forgot and you still feel that wordless discomfort. Your body knows you have forgotten something else and it knows what that something is. That is how you can tell it isn’t Helens party.
At some moments the felt sense of what it is gets so vague that it almost disappears, but at other moments it comes in so strongly that you feel you almost know.
Then suddenly from the felt sense, it burst to the surface
The Snapshots! I forgot to pack the picture I was going to show Charlie. You have hit it and the act of hitting it gives you a sudden physical relief.
Somewhere in your body, something releases, some tight thing lets go.”
When I read this it really started to connect a lot of dots for me in what I’m trying to achieve with my clients. Like many I have trained in various different types of change work from Coaching to Hypnotherapy and they all have their take on what is important in facilitating a client to change.
Some change workers like to focus on the root cause, by looking into the clients past and others might prefer to focus on the present, as the great thing about the past is that it in the past (These are extreme example to make a point, I realise it’s not that clear cut).
I have seen phenomenal change through both methods, but for me they are both effective ways of facilitating the client towards a notable shift in their experience.
I don’t follow the Gendlin’s six steps for Focusing exclusively but have looked to incorporate the ideas behind it onto my work.
Here’s is a very abridge transcript of a session I did with a client called Sue (not her real name) who was experiencing some anxiety in relation to what should have been a move to her dream home.
Me: So Sue, how can I help you?
Sue: Yes, well we’re moving to a beautiful new house, it’s in a lovely area and my husband loves the place but as much as I try and be positive about it and there is something that just doesn’t quite feel right and it’s been troubling me for some time now.
Me: Ok Sue so as you think about this move I’d like you to tune into your body and get a felt sense it of what been troubling you.
Sue, settles in her chair and begins to tune into her body.
Me: Have you got it?
Sue: Yes
Me: What’s that like?
Sue: It’s a horrible heaviness in my chest; it feels like there’s a black cloud over me.
Me: A horrible heaviness, your chest and a black cloud over you?
Sue: Yes
At this point I would begin coaching the client around their issue whist checking in with the felt sense.
In Sue’s case to check with what was happening with the sense of ‘horrible heaviness’ and ‘black cloud’. This would to allow her to become aware of the felt sense shifting and decreasing in direct relation to her own insights around her issue.
We rejoin the session at the point Sue has uncovered that she felt she had to like the house, because her husband loved it so much when they viewed it.
Sue: I should have been honest about my true feelings from the start
Me: You SHOULD have been honest?
Sue: Yes I should have just said I didn’t feel right about this house at the time, but he just seemed to love it some much, I felt I couldn’t.
Me: And what happens to that heavy black cloud feeling, when you think about not being honest at the time?
Sue: It makes it worse!
Me: It makes it worse the more you think what you SHOULD have done?
Sue: Yes
Me: So what would happen if you were honest about your true feelings now?
Sue: Well, I think my husband would be a bit disappointed, but I’m sure he would understand
Me: Sue when you think about you being more honest to your husband and telling him how you truly feel, what happens to that sense of heaviness in your chest and that black cloud?
Sue takes a few moments to shuffle in her chair as she tries to tune into the felt sense.
Sue: It’s kind of lifted
Me: It’s kind of lifted?
Sue: Yes, when I think about just being honest, saying what I wanted to say it’s just gone!
Working in this way links up what is felt in to body with the various techniques you might use in your coaching session, by doing this you can enable your clients to become even more aware of how their problem or issues are beginning to shift for them.
Lenny Deverill-West is a Cognitive Hypnotherapist, NLP Practitioner, Coach and Corporate Trainer based in Southampton.
Lenny spends most his time seeing clients at his Southampton practice and is also developing trainings courses and Hypnotherapy products that are due out early next year. For more information about Lenny Deverill-West visit www.startlivingtoday.co.uk.
“A man who dares to waste one hour of time has not discovered the value of life.”
(Charles Darwin)
“What would God do if you took the day off?”
(Dan Millman)
Last week’s coaching post was “What do you do if you get “stuck” in a coaching session?” This week I want to start to talk about a specific situation that may generate that feeling of being stuck – how to motivate a client.
Today’s post is in direct response to a request for “Statements to help motivate the client.” For reason’s I’ll explain in a moment I’m going to expand upon that request with the aim of providing some useful ways to move forward if you find yourself “stuck” and maybe even avoid it in the first place.
Even with just mentioning a few pointers, there is lots to be said so I am posting part one today with part 2 next Wednesday.
Over time you will develop your own coaching style, you will probably already have certain beliefs about what is a role of a coach. I reserve the right to be flexible about the roles that I take during a coaching session but one of the ones I personally often think of myself as is as a facilitator, or if you prefer a catalyst.
Which is why rather than just give a specific couple of questions or statements that you could learn like a script and recite I want to assist you to be able to produce your own and make a difference with each of your individual clients.
I ask not because I’m questioning your judgement as a coach, I ask because motivation is one of those things that can mean slightly different things to different people. It’s not like you can nip down to your local supermarket and buy a tin of motivation.
It’s so much easier for you as a coach to provide a service that delivers what your client is looking for, if you have a conversation about what that means to your client.
Question you may ask your client: “How will you know when this is motivating?”
I know that this can seem like an obvious question but there is a certain logic behind me asking this. Sometimes if you are stuck it can be because you are asking yourself a less than useful question. If “how can I motivate this client?” isn’t throwing up any useful answers let’s ask a different question – knowing what you want to achieve can open up a whole new range of questions for both you and your client.
Often coaches are looking for a way to assist a client to take action towards their goal. One way is to select a step that is really easy to take to get them started taking action – this is particularly useful if they are imaging a huge overwhelming task. For example, which appears easier – writing one chapter or a whole book?
Making the task seem more manageable can lead to your client taking action easily.
Look to add “fun” into the action – make it more pleasant to do. If a client is imagining that the next step will be as much fun as having a limb amputated with a blunt saw and no anaesthetic then they are not likely to be as keen to rush out and take action. If there is an enjoyment factor then it will be much easier for them to start taking action.
Questions that may be relevant to ask a client: “What would be an easy step to take?”
“How can that be even more fun?”
Sometimes a client can get caught up in small detail and miss or lose sight of what they want to achieve. Assist your client by reconnecting them with that motivation so that they naturally have a desire to take action and move forward.
You may choose to ask them direct questions or use guided imagery about their final goal or completing the next stage. Remember that using a description that uses all senses will assist your client to envision something that is easier to connect with.
This is always easier if the “goal” you are working with is something that your client actually wants. Notice if you actually believe what your client is saying.
If you ever hear and see someone talk about something that they genuinely want and desire, there is a light in their eye and sound in their voice. If you are not hearing and seeing that you have the option to explore in more depth.
Next week we will talk about things such as the impact of words and commitment. Meanwhile if you want to share your own advice, or to ask questions feel free to do so below.
Read part two here.
About the Author
Jen Waller is on a mission to support, nurture and encourage coaching skills and talents from non-coach to coach and beyond.
She has created a free 7 day e-course about how to create your own unique coaching welcome pack that works for you and your clients. Get your copy here.
“Beauty in things exists in the mind which contemplates them.”
(David Hume)
“Wealth has more to do with experiencing than with having.”
(Paul Hwoschinsky)
This was originally published as a bonus article in the Coaching Confidence weekly email during April 2011. To start getting your very own copy each week enter your details under “Don’t miss a thing!” to the right of this page.
One of the shows on Sunday evening British TV at the moment is called “The Cube”. If you have not seen the program the basic context is that a contestant has 9 “lives” to play a series of games inside a “cube”.
The prize money increases with each game and the contestant can choose to walk away with the money that they have already won before they commit to playing the next round. Once they are committed they can only win any money if they successfully complete that game before they have used all the 9 lives. If they loose they walk away with nothing.
The games themselves can look really simple (i.e. stacking a certain number of blocks into a tower within a given time). Often games that if you “played” somewhere you’re normally relaxed, treating it just as a game without putting any pressure on yourself, you’d complete it easily and without thinking.
This is a show where there has been more than one series so contestants now will often have practiced some of the games at home.
However, contestants often find that once “in the cube” they find it’s an entirely different experience. They’ll make comments such as “It’s funny how quickly the pressure builds up” and will report physical effects such as “my mouths a bit dry.”
The game itself can be exactly the same as the one they have easily done at home – the difference is the pressure they are putting upon themselves in “the cube”. They’ll often say things like £x will mean that I can get married, or take the kids on a holiday etc.
That approach may appear sensible when they are making the decision if they wanted to carry on to commit to playing the next game.
Once committed to playing that game, they can easily increase the pressure upon themselves with the thoughts they focus upon.
For example, if the game is based around catching a ball imagine focusing on a thought such as “catching that ball means I can get married” in comparison to just focusing upon catching the ball. Which would be the one that you would find the most stressful?
Notice that I have deliberately chosen to phrase this as focusing upon a thought – I have not said do not think a specific thought. There is a difference between letting a thought pass by and engaging with it.
There will be many thoughts that you have without focusing on – perhaps briefly noticing something different but insignificant on a familiar journey, or noticing you recognise a tune on the radio but going straight back to what you were doing etc.
If you have committed yourself to a project or activity, particularly if you have found you are feeling pressure connected with it, I invite you to consider the thoughts you are focusing upon.
For example, if you have committed to doing a coaching session with someone are you focusing upon coaching that individual or a particular thought in your head?
Love
Jen
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About the Author
Jen Waller is on a mission to support, nurture and encourage coaching skills and talents from non-coach to coach and beyond.
She has created a free 7 day e-course about how to create your own unique coaching welcome pack that works for you and your clients. Get your copy here.