Monthly Archives: October 2011


Who is uncoachable?

I’m seeing an increase in the number of people arriving at this site looking for answers on a variation on the question, who is uncoachable?

Because this is the wording that is being used in the questions and searches, for clarity I’ll stick to that language throughout this post.

I will however, highlight that the question suggests that it is not behaviour demonstrated by a person that would make them “uncoachable” but who they are as a person.

It also suggests that it is possible that if someone is “uncoachable” in this present moment that they will always be “uncoachable”.

I mention this so that, as a coach, you can consider for yourself how this fits with your beliefs about coaching.

Now, I know that in the past one of our guest posters mentioned being uncoachable, which explains why the search engines are sending people this way, but as the number has increased I wanted to address this more today. I specifically want to focus upon how you can use the information gained from the question, who is uncoachable?

Before I go any further, I invite you to spend a moment to consider, the answers that sprang to your mind when you read the title, “Who is uncoachable?”

In my experiences each coach will have their own answer when they think about whom they would consider uncoachable.

Any coaching training you have already experienced may influence part, or all, of your answer(s). Perhaps you have been told that there are certain situations or types of behaviour you should not be coaching in.

Your answer may also have been influenced by an experience of working with a specific client in the past and it’s not an experience you wish to repeat! Maybe you reason that you have learnt to look for specific signs.

Your answer may also be influenced by other beliefs and expectations about what behaviours a client should demonstrate.

If you have ever looked for a definition of coaching you will have found that different people and organisations use different wording (sometimes you’ll even find more than one definition from the same group.) So it’s not surprising that whilst there are some overlap that different coaches have their own opinions about who is uncoachable.

So, what is your answer? Once you have your answer, what are you doing with the information?

My suspicion is that there is a training school somewhere that has asked their students to answer the question “who is uncoachable?” If that’s the case I hope that those students are encouraged to do more with that information other than just write it down to pass an assignment.

I believe that knowing your thoughts about who is uncoachable is information that as a coach you can make useful.

I know that the most common explanation I was given in some coaching trainings was that it is there to ensure that you don’t accept to work with clients who would be better suited seeking other forms of support and help. (Which depending upon your country of residence may potentially have insurance/legal implications)

This is certainly an important aspect of knowing who you think is uncoachable. I personally think that you can also use your answer for other benefits. Here are just some ways you could use your answer:

  • It can uncover your own beliefs about how you expect a new client to behave. This information can be useful to know so you can determine if it’s a useful belief to keep.
  • Does your answer help highlight behaviours that a client can demonstrate that assists them to get the most from your work together? If so how can you encourage your clients to use more of the highlighted behaviour?
  • How can you use the information from your answer in how you invite people to experience your coaching? Are there ways to discourage those you feel are uncoachable to not contact you whilst encouraging those you feel are coachable?
  • When you talk to potential clients, what can you look and listen for during the conversation that would indicate to you that someone matches with your definition of uncoachable?

Can Writing Keep You Well?

This was originally posted on www.YourChangingDirection.com in July 2010

“The difficulty of literature is not to write, but to write what you mean.”

(Robert Louis Stevenson)

Today’s piece is written in response to the question: “Can Writing keep us well? The relationship between writing, health and well-being.” A question that was posed here with the invite to different people to respond with their own experiences and opinions.

There is a Zen story about two travelling monks, one was younger and less experienced who looked up to the older brother. On their travels they came across a river where they met a young woman. Wary of the current, she asked if they could carry her across. The younger monk hesitated, as their order strictly forbid relations with females. The older monk quickly picked her up onto his shoulders, transported her across the water, and put her down on the other bank. She thanked him and departed.

As the monks continued on their way, the younger one was brooding and preoccupied. After several days and unable to hold his silence any longer, he spoke out. “Brother, our spiritual training teaches us to avoid any contact with women, but you picked that one up on your shoulders and carried her!”

The older monk looked surprised and then laughed, “Brother,” the second monk replied, “I set her down on the other side, while you are still carrying her.”

During my school years I occasionally would write a diary. Not the scheduling type of diary but the “dear diary” variety. It wasn’t something I would do as part of any routine so it normally would only have a couple of entries and then there’d be huge gaps until I was next compelled to write.

Normally it was a something that was so fantastic that everyone else was sick of listening about or something I’d found incredibly infuriating that proved to be the spark that provoked an entry. I haven’t kept them but being a teenager I suspect that there were quite a bit of each of those in there 🙂

There was no intended reader other than myself, it was simply a case of getting stuff from out of my head and onto paper – stopped me going over and over something, blowing it out of proportion and stressing over it all. In fact I remember on one occasion, physically destroying what I had just written to let it go completely – Although I certainly wouldn’t have phrased it in that manner at the time, it was simply a way of looking after my emotional health and well-being.

Now-a-days the only diary I keep is of the scheduling variety but I do use writing for a number of different reasons and many all begin with just being intended for my eyes only. This allows me to write what I really mean rather than initially focusing upon communicating with someone else.

This week I invite you to play with using writing that is intended for your own eyes only to “get things off your chest” rather than carrying them around with you.

The exercise that follows is specifically for relationships with other people but you can always modify and adapt it to cover other scenarios you want to let go of.

  1. Choose a relationship that you would like to be improved.
  2. Write that individual a letter. Be totally honest about how you feel. This is not a letter intended for them to read so get everything down into this letter.
  3. Put the letter somewhere safe for at least 2 days and carry on with your daily life.
  4. After 2 days you can decide if you want to keep the letter, destroy it (in what ever fashion you see fit to safely do that) or send/give it to the person concerned. If you decide that there is more to add to your letter then do add more and then put the letter to one-side for another couple of days before deciding what to do with it.

Have a week of writing and letting go

Love

Jen


Less is more

In this week’s guest post experienced coach and NLPer Nigel Heath shares his advice about coaching.

Less is more

By Nigel Heath

I was at a meeting of NLPers one day, long ago, discussing the tools & techniques, when one of the group asked for ‘advice’ with a specific client. The group member told us a bit about the issue and then proceeded to tell us what she had ‘done’ to help the client fix their problem.

“I started with a ‘swish pattern’” she said, “and then I used a ‘circle of excellence’ to build some extra resources.” “I tested to see if the issue was still there, it was, so I used ‘perceptual positions’ and threw in some ‘anchoring’ to help with reinforcing the resources discovered earlier.” “This still hadn’t shifted the original problem.” She then told us of three other things she had tried without success before finally giving up and making another appointment. She asked us “What do you think I should do next?” (Answers on a postcard please to Jen!)

I too remember the heady excitement of discovering I now had the power to heal the world with my new NLP and coaching skills – even if particular individuals, who were clearly in need of healing, resisted my attempts to fix them. Fortunately for me, and everyone else, this phase soon passed.

I began to incorporate my new skills into my existing ones as a physical therapist. As people relaxed under my hands and felt able to express what was really bothering them so I was able to guide them to their own solutions. Increasingly my clients came to me for these skills rather than my physical therapy and I relaxed into knowing they brought their own solutions wrapped in their problems. My job was to listen, ask a few questions and wait for the ‘solution’ to present itself. Their solution, which I reflected back to them. Because it was their solution there was no resistance to it and they would often exclaim “Yes! That’s it!” I think it was Richard Bandler who said “The art of therapy is 99% listening and 1% intervention.”

I now work with my wife, Jenny, as specialist Relationship Coaches. We use NLP, Clean Language and many other assorted skills we have acquired over the years. We have available many resource sheets and exercise plans to give to our clients. Always we hold in our minds “Less is More”. We coach couples and coach together. We see them for two hours minimum but increasingly we see them for one day or two days together. We know that in the ‘dance’ of their unique relationship are the weeds of their problem and the seeds of their own solutions.

I was powerfully influenced by Richard Bach, discoverer of Bach flower remedies, who spent many years ‘unlearning’ the dogmatic approach taught to him in medical school and learning to listen and intuit what his clients really needed to solve their own issues.

As coaches we hold a ‘space’ for our clients, where it is safe for them to confront issues they prefer to ignore. We remind ourselves to:

  • remain relaxed and just know they will show us or tell us the solution they need
  • resist the urge to give them ‘solution No 42’, which works in nearly every case!
  • rely on the skills learnt, and as a coach, the innate skills that drew us to this profession in the first place
  • allow our skills to be in the background, supporting us as coaches, providing a loose structure to the session and giving us confidence.

My message to any new coach is “Only use just enough to get the job done. Please don’t ‘try out’ every technique you know on every client. They will leave more screwed up than when they arrived. Trust your intuition and your experience to help your clients have a positive experience with you they will either want to repeat, or recommend to their friends.”

About the Author/Further Resources

Nigel Heath works with his wife Jenny as The Relationship People. They coach together and have trained other coaches to do the same. They are both Master Practitioners of NLP, Clean Language Facilitators and Life Coaches.

They work from their home on the northern edge of the New Forest, on the Hampshire / Wiltshire border.

They have written their first book, “Let’s Talk Love” a one message book based on just one of the exercises they give their couples to do when they are looking to repair or enhance their relationship. It’s available on Amazon and other online bookstores. Their second book “How to have a better argument” is in progress and should be out in 2012.

For 13 years they ran the successful NLP practice group NLP-South, which still meets once a month in Eastleigh near Southampton. Www.nlp-south.org.uk

Visit their web site at www.therelationshipeople.co.uk

read their blog http://relationshipeople.blogspot.com/

follow them on Twitter http://twitter.com/#!/relationspeople

find us on LinkedIn http://www.linkedin.com/company/the-relationship-people

like us on facebook https://www.facebook.com/#!/LetsTalkLove

or contact Nigel direct ni***@*********************co.uk