Monthly Archives: May 2011


3 ways to keep your focus on your client and not your own inner critic/ thoughts

So how do you avoid being distracted by your own thoughts when you are coaching?  This is a conversation and question I often get asked.

My answer normally is that there are many different techniques and approaches that you can use. And finding the ones that work for you is, in my opinion, beneficial.

Shut up/ don’t listen

One of the coaching skills that is highly valued is listening but in a coaching session it’s probably useful to listen to your client not any negative thoughts inside your head 🙂

There are many different techniques that you can use to quiet/not connect with any thoughts that you are finding distracting.

On day 4 of my confidence e-course I share five different ones. Here is just one technique that you may like. It just turns down the volume of that voice that was yakking away.

Imagine that you have a control panel, now this is your control panel so you can have as many buttons, dials, slider switches etc as you want. You will notice that one of these actually controls the volume of that voice and in a moment you can just reach out and gradually turn down the volume of that voice. Do that now and notice that voice get quieter and quieter and quieter.

Personally, because I believe that the coaching session is a time for the client not me I found saying to myself a simple “shh, later – their time not yours” works for me. Whilst that may appear to invite a deluge of negative thoughts after the session – in reality those thoughts are not relevant afterwards.

I’ve also found that the more I used this, the less I’d actually needed to use it. It’s become habit to fully focus on my client and not any negative thoughts.

Preparation

Make life easier for yourself by not having your thoughts go at thousands of miles per hour. Do whatever you know to do to slow those thoughts down prior to your coaching session.

I know some coaches who do a short meditation, others who listen to a particular piece of music, whilst others use other techniques to get into a more useful state.

Personally, I don’t think there is a “right or wrong” way, just ones that will work for you as a coach!

Don’t get caught in a loop

If you notice during a coaching session that you have momentarily been distracted by a thought what do you then do? Curse that you have “done it again”, followed by various other thoughts and stories about how this is just more proof about how bad you are as a coach etc?

Getting caught in a loop of negative thinking or telling yourself a much longer negative story about what that must mean is a very common reaction. Yet, it doesn’t have to be the only way.

What you can also do is to congratulate yourself for noticing and bring your attention back out of your head and to the client in front of you.

You’ll find that you attention returns to your client a lot faster when you don’t start interacting with other negative thoughts that may pass through your head.

As a coach, over time, you will develop your own style. One that you are comfortable with and that works for your clients. As far as I’m concerned, there is no reason why you shouldn’t also find the way that works for you to focus upon your clients and not negative thoughts whilst coaching.

If you have a particular favourite technique etc you use feel free to comment below.

 


Signals of inner knowledge

“You must train your intuition – you must trust the small voice inside you which tells you exactly what to say, what to decide.”

(Ingrid Bergman)

I was driving along in some traffic recently, absently humming along with a tune on the radio, when I came across a series of pedestrian crossings with traffic lights. The thought occurred to me (as I cheerfully got to a particularly good bit of the song) that traffic lights are a hugely recognised form of communicating their desired message.

When I’m working with an individual or group, at a very basic level, the answer is often a mix of starting something new, continuing what they are already doing or stopping something.

This week I invite you to play with that concept and to make use of the traffic light signals to access your own inner judgement.

  1. Pick something that you are happy playing with to get more insight, more ideas and/or generally get unstuck.
  2. If you were going to start doing something in this area what could you do?
  3. If you were going to continue doing something that makes a positive difference in this area what would that be?
  4. If you were going to stop something connected with this area what would that be?
  5. You may want to read through the next instructions before carrying them out.

  6. Imagine that you are going to take 4 different road journeys, all with the same starting point but along different routes.
  7. The first one is one that represents what you could start doing. As you imagine travelling along this road and this route notice what that journey is like. The length of this route is as long as it is, and while travelling you may observe the scenery, the condition of the road, who’s driving, the weather and the state of where this route ends.
  8. Take as long as you need to fully experience that journey. When you get to the end, imagine returning to your starting point. You’ll find that at the start of that road route a set of traffic lights has appeared. Just notice if they are at red, amber or green.
  9. Now, we’re going to travel along the second route, this road journey represents what you can continue doing. Again pay attention to what this particular journey is like and where it finishes.
  10. Once you have reached your destination, as if by magic, you’ll find that you are back at the starting point and there is another set of traffic lights for the road just travelled. Are these ones on red, green or amber?
  11. Imagine taking the third option, the one that represents what you could stop doing and as you’ll probably have already have guessed you notice the journey and the destination as you travel along.
  12. When you have finished that route and you’re ready, you’ll find yourself back at that same starting point with another set of traffic lights that has appeared for the third route. Again notice if these ones are red, green or amber.
  13. The forth and final route represents an option you have not yet considered. As you travel along this route, there may or may not be clues about what this route actually represents. If there is not, it’s not important at this stage – just carry on noticing what there is to be aware of when taking this option.
  14. When you have completed that route, return to the start again and as another set of traffic lights have appeared – notice if these ones are on red, green or amber.
  15. At this stage become aware of your physical surroundings of the room that you are currently in and maybe even stretch and wiggle your fingers and toes.

So what did you learn by playing with that?

If you found that any of the traffic lights were on red, it’s probably a pretty good inner signal that option isn’t one for you (at least at the moment)

If you found that any of the traffic lights were on amber then you may want to consider proceeding slowly with that route. Maybe you need a bit more information or other people involved more. It’s not to say that it won’t work, it just may need a bit of tinkering to make it stronger. You may find that the details of how you imagined that route or destination will give you more indications about how that could be altered.

If you found that a routes traffic light was on green, then that’s a great inner signal to go ahead with that option.

If you found that you got more than one green light then that’s great to, you may want to consider how that could be combined or maybe you want to choose to pick the most pleasant journey /destination.

Have a week full of inner knowledge

Love

Jen

This was originally posted on www.YourChangingDirection.com


Successful Coaches – Observations From An Outsider

What are the traits of successful coaches? In today’s guest post Andrew Ferdinando, who runs Hubworking, shares his thoughts.

Successful Coaches – Observations From An Outsider

By Andrew Ferdinando

Having never experienced coaching, the coaching industry was new to me when I set up my business Hubworking (www.hubworking.com) in 2006. Based in 3 locations in London we operate 3 centres where we hire out meeting rooms to business people on an hourly basis.

When launching my first centre I considered that we may get some bookings from coaches but I admit to being surprised when over time coaches became our biggest source of business.

Having now worked with the coaching world for 5 years as a service provider, I have observed hundreds of different coaches, many of whom are considered to be at the top of their profession.

As a complete outsider, I have noticed many common traits which they all exhibit and which have clearly led to their success. Below are my thoughts on what makes a successful coach, simply based on these observations:

Niche yourself:

Whatever form of coaching, the more successful of my clients seem to have cut out a niche in their particular field. In some cases they are even specialists within an already narrow field. A good example would be the area of presentation coaching where I have seen several highly regarded voice coaches who work with their clients on how to project their voices and “perform” in front of an audience. Each coach offers something unique to the next and advertises themselves as such so that the client appreciates they are hiring an absolute specialist.

Marketing:

My clients all have a good understanding of how to market themselves. For the micro business, which coaches tend to be, this involves networking, writing industry specific articles, creating a good website, blogging regularly and using social networking tools such as Twitter and Facebook to grow their brand virally and indeed stay in touch with their clients and future clients.

Consistent customer acquisition/customer retention

It’s clear that the high level coaches have a strong mix of regular clients and new clients which I guess is down to strong marketing and a top class service.

Product range (1 to 1’s and workshops)

The majority of rooms that my clients book with me are 1 to 1 coaching rooms. However, there is a trend that they will also book a larger room for workshops around once per quarter. It’s obvious to me that they have a core coaching product which sits alongside a public training course which they will run on an irregular basis.

Customer mix:

Speaking to my clients they seem to have a good mix of customers including small businesses, government bodies, charities and corporates.

My name is my brand

At Hubworking I work very hard to build the brand of my business. In some respects, I avoid being seen as the person behind the business. For a company like mine, this is important because for us it is the systems, quality of service and locations which my brand needs to represent. With coaches it is the complete opposite. As a specialist coach it is all about building up a brand around your name and what you represent so that your name becomes synonymous with what you do. A good example is one of my clients Alan Stevens who is known to many as “Alan Stevens – Media Coach”.

Strong network of associates

It’s amazing how small the world of coaching is. Over the years I have seen many referrals from my existing coaching clients. It is a close knit industry and this becomes very helpful when a big piece of work comes in that requires more than 1 coach. The ability to call upon top level, trusted associates is gold and something I have seen on many occasions.

If you ever need to hire at coaching room in London, please do get in touch – an****@********ng.net

About the Author/Further Resources

Andrew Ferdinando runs Hubworking, a chain of 3 business centres in central London which hires out low cost, flexible meeting space to small businesses and specifically the coaching community.

For more info, visit www.hubworking.com or contact Andrew directly at an****@********ng.net or 07985 914034.